Nearsure
(1045) Jira Cloud Administrator
Job Summary
The Jira Cloud Administrator role involves serving as the primary expert within the organization for JIRA, managing configurations, automations, and workflows to optimize the platform. Candidates should have extensive experience with Jira administration, JQL, integrations, and Agile or ITSM practices, along with strong management skills and proactive work ethic. The position requires excellent communication skills in English and involves collaborating with cross-functional teams to implement secure and efficient Jira solutions. This role emphasizes continuous improvement, user adoption, and strategic utilization of Jira in a remote, collaborative environment.
Required Skills
Benefits
Job Description
Title: Jira Cloud Administrator - Work from Home
Explore the Nearsure experience!
🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.
🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.
⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.
Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.
Ready to grow with us? 🚀
Here’s what we offer you by joining us!
✨ Competitive USD salary 💲 – We value your skills and contributions!
🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!
💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!
🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.
😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.
💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!
🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community.
🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!
About the project
As a Jira Cloud Administrator, you will serve as the go-to expert for JIRA at the client, handling requests, defining solutions, prioritizing tasks, and implementing improvements directly within the platform. A strong technical foundation is essential, as well as management skills and the autonomy to operate proactively.
How your day-to-day work will look like
✅ Act as the primary owner and point of contact for JIRA within the organization.
✅ Administer, configure, and optimize JIRA projects, workflows, permission schemes, custom fields, automations, and dashboards.
✅ Receive internal requests, evaluate options, assess impact, and implement technical solutions within JIRA.
✅ Manage multiple simultaneous requests, effectively prioritizing and responding to critical needs.
✅ Coordinate with security, development, product, and other teams to align JIRA configurations with cross-functional requirements.
✅ Drive continuous improvement within the platform, aligning with ITSM/Agile best practices.
✅ Document configurations, decisions, and internal processes for traceability and scalability.
✅ Promote JIRA adoption across teams and act as an enabler for efficient usage of the tool.
✅ Elevate the use of JIRA to a strategic level, participating in planning and decision-making processes.
This would make you the ideal candidate
✨ Bachelor's Degree in Computer Science, Engineering, or a related field.
✨ 4+ Years of experience working Jira Cloud administration: Advanced experience configuring permission schemes, custom workflows, automation rules, custom fields, and notification schemes.
✨ 2+ Years of experience working with JQL and Automation: Skilled in building complex filters and automation rules using built-in tools or third-party plugins like Automation for Jira.
✨ 2+ Years of experience working with JIRA Software and JIRA Service Management: Proficient in both environments, with capability to integrate development and support workflows.
✨ 2+ Years of experience working with Security & Compliance: Experience collaborating with GRC or InfoSec teams to implement secure and compliant JIRA configurations.
✨ 2+ Years of experience working with Integrations: Experience integrating JIRA with other tools (Confluence, Slack, Git, internal systems or APIs.
✨ 2+ Years of experience working with Agile and ITSM Practices: Familiarity with implementing Agile (Scrum/Kanban) and service management processes within JIRA.
✨ Experience with specific Jira add-ons (e.g., Tempo, ScriptRunner, Confluence).
✨ Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.
What to expect from our hiring process
1️. Let’s chat about your experience!
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.
3. Nail that, and you’ll meet our client - your final step to joining our amazing team!
🎯 At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!
We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.
Let’s work together to shape the future of technology!
🧑💻 Apply now!
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Nearsure
Transform your digital journey with Nearsure. With expertise in 160+ technologies, a 90% retention rate, and an 85 NPS score, we deliver high-impact solutions.
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