Rackspace
Account Receivable Specialist
Job Summary
The role involves managing customer billing and payment issues within assigned portfolios, ensuring efficient collections, and minimizing bad debt risk. It requires monitoring credit limits, collecting due monies, and resolving account issues through research and reconciliation techniques. Candidates should have 1-2 years of experience in accounts receivable or payable, with a basic understanding of accounting systems. Effective communication and problem-solving skills are essential for handling internal and external interactions.
Required Skills
Job Description
Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution by using various research and reconciliation techniques, including account reconciliations. Manages bad debt in a portfolio environment by working through issues with assigned customers. Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.
Please apply with a resume in English as interviews will be conducted in English.
- Works on problems of moderate scope. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Basic working knowledge of accounting systems
- Data Analysis
- Financial Modeling Skills
- High School Diploma or regional equivalent required
- Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
- 1-2 years of work experience in an Account Receivable or Accounts Payable role required
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Rackspace
As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud.
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