Halcyon
Agent Engineer, Sustaining
Job Summary
Halcyon is seeking an experienced engineer to support the development and maintenance of its cross-platform anti-ransomware agents for Windows, Linux, and macOS. The role involves troubleshooting customer issues, collaborating across teams, writing multi-language code, and optimizing performance through profiling and testing. Candidates should have strong debugging skills, proficiency in C++, and familiarity with operating systems and APIs. The position offers benefits such as comprehensive healthcare, a 401k plan, flexible PTO, parental leave, and equity options.
Required Skills
Benefits
Job Description
What we do:
Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.
Who we are:
Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.
As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we'll work a plan to meet your needs.
The Role:
Halcyon’s goal is to deliver an anti-ransomware solution that redefines what a security product can do. We’re looking for an experienced engineer to support both the development and long-term maintenance of our Windows, Linux, and macOS agents—key components of the Halcyon Anti-Ransomware platform. This role offers the opportunity to contribute directly to the effectiveness and resilience of our core security technology.
Responsibilities:
-
Diagnose and triage customer issues: analyze logs, core dumps, and diagnostic data to identify root causes and drive timely resolutions.
-
Cross-functional collaboration: work closely with customer support, sales teams, product management, and engineering teams to resolve customer issues, improve product quality, and ensure seamless integration across components.
-
Multi-platform code development: write code that transforms messages, processes data, communicates over IPC channels, interfaces with components in different languages, and interacts with Web APIs.
-
Optimization and profiling: use profiling tools to optimize code performance.
-
Test and maintain code quality: write unit and integration tests, adhering to consistent coding styles and architectural guidelines.
Skills and Qualifications:
-
Proven ability to troubleshoot and debug complex systems effectively.
-
Proficiency with debugging tools such as lldb, gdb, and/or windbg.
-
Strong written and verbal communication skills.
-
Ability to develop high-quality code in C++; experience with Rust is heavily preferred.
-
Strong knowledge of macOS, Windows, and/or Linux operating systems.
-
Familiarity with SQL.
Bonus Skills and Qualifications:
-
Experience with additional programming languages such as Python.
-
Knowledge of macOS, Linux, or Windows kernel internals.
Benefits:
Halcyon offers the following benefits to eligible employees:
-
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
-
401k plan with a generous employer contribution.
-
Short and long-term disability coverage, basic life and AD&D insurance plans.
-
Medical and dependent care FSA options.
-
Flexible PTO policy.
-
Parental leave.
-
Generous equity offering.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Base Salary Range: $160,000 - $220,000
Bonus Range: 10%
In accordance with applicable state and federal laws, the range provided is Halcyon’s reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company.
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.
Halcyon
Halcyon is the cyber resilience platform that Global 2000 companies rely upon to defeat ransomware-as-a-service-borne attacks. With the fastest endpoint recovery methods ever built and multiple layers of resiliency, including bypass and evasion protection, key capture and automated decryption, and data extortion prevention, the Halcyon platform enables attacks to be undone in minutes.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.