DoorDash
Associate Benefits Specialist
Job Summary
This role involves supporting and improving global employee benefits and time off programs, working closely with vendors and internal teams to ensure effective delivery, compliance, and communication. The candidate should have experience managing benefits on a global scale, proficiency with HR systems like Workday, and skills in data analysis and process automation. The position requires at least two years of benefits administration experience and emphasizes enhancing processes through automation and stakeholder communication. The team aims to help scale benefits programs while ensuring compliance with applicable laws and regulations worldwide.
Required Skills
Benefits
Job Description
The DoorDash Global Rewards team manages global compensation and benefits programs. Our work impacts each and every employee through the programs we administer and has an important role to play in driving business results by ensuring our employee value proposition is competitive, relevant and financially sustainable.
In this position, you will play a key role in helping us scale, support and improve our global benefits and time off programs by supporting all of our global projects. You will report into the Director, Benefits on our Global Rewards team in our People organization.
- Manage escalation of benefit and leaves of absence issues
- Support the administration of benefit plans through working with vendors as well as internal partners to ensure the effective delivery of benefits to employees
- Manage communications and calendaring of benefits activities and launches
- Support audit and compliance activities across benefit and leave programs
- Manage vendor file feed audits and resolve feed errors
- Support compliance with all applicable laws and regulations across jurisdictions globally
- Assist in the selection of vendors and build business cases to support various levels of outsourced administration and reliance
- Support benefits budget, including creation of purchase orders, payment of invoices and tracking expenses
- Stay up to date with applicable employment-related federal and state statutory requirements regarding employee benefits
- Leverage AI and automation to scale and develop benefits processes
- Recommend process changes that can improve the delivery of benefit programs to employees
- You have experience working with benefit programs on a global scale in a rapidly changing in environment
- You are a resourceful subject matter expert in multiple areas of benefits administration and compliance and can effectively communicate this expertise with stakeholders
- You have experience giving presentations and explaining HR related concepts to mid to large size groups
- You understand fast growing technology businesses and will use that experience to build out effective benefit programs for employees
- You have experience with Workday and understand the nuance and challenges of administering and implementing benefit programs with reliable data
- You have experience in using data and analysis to address challenges and help us continuously improve
- You have at least 2 years of experience in the administration of benefit programs
We expect this position to be filled by 8/29/2025.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
DoorDash
A food delivery service connecting customers with local restaurants and providing on-demand delivery through a network of drivers.
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