Clipboard Health
Business Intelligence Manager
Job Summary
This role involves leading the analytics operations for the Worker Operations team at Clipboard Health, focusing on managing Metabase infrastructure, standardizing KPIs, and improving reporting processes. The candidate will lead a team of BI Analysts, collaborate with cross-functional teams, and address data issues to ensure accurate operational insights. Strong SQL skills, experience with BI tools, and the ability to translate complex questions into actionable data analysis are essential. The position requires ownership, clarity of communication, and a deep understanding of how data informs business decisions.
Required Skills
Job Description
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.
About Clipboard Health:
Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.
đź“ŤWe are hiring across all U.S. states.
Estimated annual compensation: $90,000–$120,000 USD.
The reference range provided is specific to San Francisco. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 270 team members who serve the 60,000+ (and growing) active professionals on our marketplace.
We’re hiring one (1) Business Intelligence Manager to lead the analytics backbone of Worker Operations at Clipboard Health. This isn’t a support function. It’s a core leadership role. If you're a builder who has turned messy data environments into structured decision systems and you know how to lead people while doing it,we want to talk.
What You’ll Take On
- Own our Metabase infrastructure for Worker Ops reporting from funnel performance to shift coverage to workforce quality
- Lead and manage a high-performing team of BI Analysts, pushing for speed, structure, and results
- Standardize KPI definitions, eliminate noise, and drive alignment on what success looks like across the team
- Partner with operators and execs to shape ambiguous questions into clear analysis that leads to action
- Flag problems before they become visible and build reporting systems that prevent repeat issues
- Support self-serve reporting without sacrificing clarity or trust in the data
- Collaborate with engineering and technical teams to resolve root data issues and strengthen our backend
What You Should Bring
- Proven experience managing analysts or technical contributors
- Strong SQL skills and hands-on experience with BI tools, Metabase strongly preferred
- Ability to design reporting systems that reflect real operational performance
- Clarity of thought, clear writing, and comfort challenging requests that don’t serve the goal
- A sharp sense of urgency and ownership you don’t wait to be told, and you don’t leave threads open
- Deep understanding of how data fuels business decisions and how bad metrics slow teams down
Clipboard Health
We connect professionals with open shifts at top facilities. Facilities get the help they need and professionals get the flexibility, freedom, and great rates to live life to the fullest.
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