Chief of Staff to the CEO

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As the Chief of Staff to the CEO, plays a key role in enabling the CEO’s effectiveness, driving operational rigor, and ensuring alignment across the executive team. In this role, you are responsible for managing executive priorities, coordinating strategic initiatives, and providing critical support in decision-making.

Responsibilities

• Act as a thought partner to the CEO, helping to drive strategic priorities and streamline decision-making.
• Support the execution of cross-functional projects, ensuring alignment with company objectives.
• Manage CEO’s executive workflows, preparing briefings, presentations, and key communications.
• Organize and facilitate executive team meetings, ensuring follow-through on action items.
• Drive operational efficiency by refining business processes and reporting structures.
• Develop content and prepare materials for board meetings, investor discussions, and leadership updates.
• Partner with the executive team to track company OKRs, KPIs, and strategic initiatives.
• Assist in external engagements, supporting the CEO in client, investor, and industry interactions.

Qualifications

Minimum Qualifications

• 10+ years of experience in strategy, operations, consulting, or leadership roles, preferably within a SaaS, e-commerce, or PE-backed environment.
• Strong project management skills with the ability to drive execution across teams.
• Excellent communication and presentation skills, with experience in executive-level communications.
• Ability to synthesize complex information into actionable insights.
• Proactive, adaptable, and highly organized, with experience managing multiple high-priority projects.

Preferred Qualifications

• Bachelor’s degree required; MBA or relevant advanced degree preferred.
• Highly organized, strategic thinker who thrives in a fast-paced, PE-backed SaaS e-commerce environment.

Travel Required

Up to 25%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.