Clinical Quality Specialist (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

The Clinical Quality Specialist (CQS) is a go-to resource for Rula network therapists and Rula’s internal teams to offer guidance and direction on clinical and administrative issues that arise in telehealth private practice. The person in this role will be a valued member of the Clinical Quality team - Engaged in identifying knowledge and practice gaps based on quality indicators, hosting consult groups for network therapists, and executing one-on-one supportive improvement plans for providers who need additional support. The person in this role is expected to have a strong knowledge of clinical best practices, documentation best practices, and general principles that define high quality mental healthcare. By collaborating with a diverse group of clinicians from across the country, the CQS leans into supportive relational skills combined with a firm dedication to quality, in an effort to help therapists’ professional development as well as boost patient outcomes.

Required Qualifications

• Master’s degree and an active unencumbered clinical license in any state (LCSW, LMFT, LPC or equivalent)

• 5+ years of licensed clinical therapy experience with a variety of populations

• 2+ years in a private practice setting

• Experience reviewing documentation with extensive knowledge of requirements in behavioral health as it relates to clinician’s ethical responsibilities, and commercial payor standards

• Clinical documentation quality improvement, peer review, and/or clinical supervision background required

• Supportive, respectful, and confident approach clinical consultations

• Experience leading peer clinical consultation groups

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Solid understanding of CPT codes in behavioral health

• Ability to work with Google Suite

• Experience in a start-up environment

• Extensive clinical knowledge specific to DSM diagnostics, use of measurement informed care, and licensing regulations

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment (US-based only):Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.