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Extend

Compliance Specialist

Job Summary

The Compliance Specialist at Extend is responsible for overseeing license renewals, form filings, and ensuring regulatory compliance within the warranty and insurance industry. The role involves coordinating workflows, managing compliance records, and interacting with state regulators and internal teams to maintain adherence to regulations. Candidates should have prior compliance and project management experience, particularly with SERFF and in fast-paced environments. The position offers a comprehensive benefits package including medical, dental, vision, stock options, and generous paid time off, all within a collaborative startup environment.

Required Skills

Problem-Solving
Communication Skills
Time Management
Attention to Detail
Project Management
Confidentiality
Compliance Management
Organization Skills
Regulatory Filings
SERFF
Industry Knowledge (Insurance/Warranty)

Benefits

Paid Time Off
Stock Options
Medical Benefits
Dental Benefits
Vision Benefits
Retirement Plan (401k)
Financial Guidance

Job Description

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About the Role:

The Compliance Specialist will coordinate, perform, and/or oversee license renewals, form filings, and ensure the company's compliance with state regulations. The individual will have previous Compliance experience within the warranty and/or insurance industry and experience in project management.

What you’ll do:

  • Coordinate and optimize cross-functional workflows to ensure the accurate and timely renewal of corporate registrations and service contract and insurance licenses.
  • Oversee form filings with state insurance regulators utilizing SERFF.
  • Coordinate process for responding to state objections.
  • Maintain centralized compliance records and tracking reports.
  • Monitor merchant licensing status and automate email outreach program to gain compliance.
  • Draft, review, and edit terms and conditions.
  • Assist in reviewing marketing assets for compliance.
  • Conduct monthly merchant compliance audits.
  • Relationship management with internal and external business partners and state regulators.
  • Other projects as assigned.

What we are looking for:

  • Bachelor's degree or equivalent experience.
  • Compliance management certification preferred.
  • Project management experience with intermediate skills in Microsoft Office, Salesforce, Google Workspace, and other programs.
  • Experience in compliance within the property and casualty insurance, extended warranty, and service contract industries.
  • Experience using SERFF.
  • Solid analytic, attention to detail, and problem-solving skills
  • Strong and proficient written and oral communication style
  • Good time management and organization skills with emphasis on identifying priorities in a fast-paced environment.
  • High ethical standards including the ability to maintain confidentiality of sensitive, non-public, corporate information.
  • Willingness to seek opportunities for learning and development within the compliance discipline.

Estimated Pay Range: $57,000 – $82,000 per year salaried*

* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

Extend CCPA HR Notice

Interested in this job?

Application deadline: Open until filled

Logo of Extend

Extend

Extend helps merchants generate revenue and mitigate fraud through modern post-purchase solutions like product and shipping protection. Lower risk. Greater reward.

See more jobs
Date PostedJuly 1st, 2025
Job TypeContract
LocationRemote, US
Salary$57,000 - $82,000
Exciting remote opportunity (requires residency in United States) for a Compliance Specialist at Extend. Offering $57,000 - $82,000 (contract). Explore more remote jobs on FlexHired!

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