Director, Developer Advocacy

Platform.sh is Platform-as-a-Service (PaaS) that removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing innovative capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

As the Director, Developer Advocacy, you’ll lead our global Developer Advocacy team, reporting directly to our CTO. You’ll set the strategy, mentor the team, and shape conversations that make Platform.sh the go‑to choice for developers - through content, community, and authentic engagement.

Our Developer Advocates create clear, inspiring content (like this), maintain public documentation, and help developers discover, understand, and succeed with Platform.sh. From blogs and demos to Discord threads and conference keynotes, this team makes our platform more accessible and approachable.

Your work builds trust. You’ll be the bridge between developers and our internal teams (Product, Engineering, and Marketing) surfacing feedback, removing friction, and ensuring the developer experience stays at the heart of how we grow. You’ll define and track key KPIs - like community growth, content engagement, and developer NPS - and continuously evolve strategy based on these metrics. You’ll translate market and community insights into strategic advocacy programs, champion the developers perspective across the business, and foster a culture of innovation (with new formats and technologies) that drives meaningful product and platform improvements.

• Lead with clarity and care: You’ll grow and support a high-performing team of Developer Advocates - setting clear KPI and goals, building strong feedback loops, and fostering a collaborative, high trust culture that empowers through diverse perspectives rooted in curiosity and creativity.

• Collaborate with purpose: You’ll partner closely with Product, Engineering, Marketing, and Sales to align on priorities, share insights, and advocate for the developer voice - bringing feedback into conversations and influencing decisions that shape the roadmap.

• Create with impact: You’ll guide technical experiments across frameworks, tools, and features - converting findings into high-value content like documentation, blogs, demos, videos, and talks that deepen understanding and adoption.

• Grow connected communities: you’ll design and scale thoughtful community programs - from open-source and education to event-driven initiatives - that inspire engagement, surface feedback, and extend out reach within developer ecosystems.

• Evolve with empathy: You’ll champion diverse developer needs - crafting solutions that serve new users, power users, and everyone in between. You’ll adapt on the fly based on real-world feedback, usage data, and a rapidly shifting ecosystem.

• Experiment with intention: You’ll foster a culture of continuous learning - encouraging your team to explore new formats like livestreams, podcasts, and hackathons, and to iterate quickly based on what resonates.

• Represent with confidence: Whether on stage or online, you'll be a trusted voice for Platform.sh - leading at events, connecting with technical audiences, and elevating the developer experience by removing friction and sharing insight back with our teams.

• A collaborative spirit and ability to align technical advocacy with company goals

• A deep understanding of developer needs - and a track record of turning feedback into meaningful impact and content improvements

• 5+ years in Developer Advocacy or Relations, with at least 2 years leading the team and strategy

• Proven experience designing and scaling advocacy programs that build trust, drive developer adoption and strengthen developer communities

• Strong technical fluency in modern web frameworks and cloud platforms - comfortable deploying, optimizing, and experimenting hands-on

• Strong writing chops—able to translate complex technical concepts into clear, engaging content across formats

• A commitment to inclusive leadership - mentoring with care, elevating diverse perspectives, and building teams that reflect the communities we serve

At Platform.sh, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.

1. 45 Minutes with Talent Acquisition
2. 60 Minutes with Team (IC's + Field CTO)
3. 60 Minutes with Hiring Manager (CTO)

All roles require background checks.

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

At Platform.sh, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team.

Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion.

If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.