Smartsheet
Director, Product Management (Remote Eligible)
Job Summary
The role involves leading product management efforts to develop customer-centric solutions that enhance collaborative work, with a focus on market fit and usability. Candidates should have extensive experience in software product management, team leadership, and working with UX, engineering, and data analytics teams. The position requires defining product roadmaps, managing trade-offs, and driving projects to completion. It also emphasizes team development, cross-functional collaboration, and the ability to communicate complex technical concepts effectively.
Required Skills
Benefits
Job Description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
We are looking for someone to help usher in our next major phase of growth by elevating the experiences we deliver to our customers and building powerful new capabilities to support modern work execution. Do you deeply understand the needs of modern workers and the tools they need to deliver in today’s competitive business environment? Do you have a passion for solving customer problems and applying technology to empower everyone to improve how they work? If so, we want to hear from you!
You will report to our VP of Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
You Will:
- Deeply understand the needs of our customers to build products with great market fit.
- Create and communicate a compelling vision for integrated solutions that enhance collaborative work.
- Define the roadmap, break down the work into a well-prioritized plan, and execute.
- Assess opportunity, project feasibility, approach, and scope.
- Work closely with design and engineering to create compelling high quality customer experiences.
- Manage ongoing trade-offs in market fit, usability, cost, and performance.
- Drive project through to completion, providing detailed progress metrics during build and thorough, insightful analysis of results post-launch.
- Analyze market and trends to inform new recommendations.
- Manage a team of Product Managers, ensuring they have clear goals and responsibilities. Provide guidance to help them excel, and constructive feedback where necessary. Build a work environment that draws people to the team.
- Support other duties as assigned.
You Have:
- Demonstrated experience delivering end-user products that successfully achieve business objectives.
- 10+ years experience as a product manager for a software product, B2B or B2C cloud experience preferred.
- 10+ years experience as a people manager.
- Experience in Enterprise software development.
- Experience working with UX and engineering teams; deep commitment to customers and team collaboration.
- Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives.
- Passion for web-based business software.
- Ability to evaluate and discuss technical concepts.
- Experience with agile development processes, frequent product release cycles.
- Experience contributing to suites of products or within scaled software releases.
- Experience working with data analytics and visualization.
Current US Perks & Benefits:
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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Smartsheet
A collaborative work management platform that helps teams plan, track, and manage projects efficiently.
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