District Implementation Associate - Temporary

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers.

Location: Remote (This is a Temporary - 6 month, W2 position)

What You’ll Do:

Manage District Implementations

• Utilizing established implementation playbook plan, lead, and manage customer implementations to meet contract requirements and Hazel success criteria, including those for net-new customers and for existing customers expanding use of Hazel’s services.
• Serve as the key client-facing contact during implementation and interact directly with various executive level customer stakeholders.
• Support execution of implementation plans by coordinating schedules, documentation, and follow-up tasks across internal teams.
• Track and update project milestones, timelines, and action items in project management tools (Asana, Gainsight, Google Drive).
• Prepare launch materials, presentations, and documentation for district leadership and school staff.
• Assist in identifying risks or blockers during the implementation process and escalate internally for resolution

Cross-Functional Collaboration

• Liaise with internal teams (Account Management, CSMs, Inventory, Marketing, Technology, and Support) to ensure timely delivery of implementation tasks.
• Provide regular status updates to market teams and internal stakeholders on progress and outstanding needs.
• Share observations and feedback from launch activities to improve future implementations.

Minimum Requirements

• 1–3 years of experience in customer-facing or project coordination roles (school-based or healthcare experience a plus).
• Strong organizational and communication skills with ability to manage multiple priorities.
• Comfortable working in fast-paced, cross-functional environments.
  Proficiency with productivity tools (Google Suite, project management platforms).
• Bachelor’s degree in education, business, health administration, or related field.
• Prior experience supporting K–12 school districts or educational technology implementations.
• Exposure to SaaS-based software systems or technical project coordination.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $24 - $28 per hour.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.