Engineering Manager

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

Xero Reporting transforms accounting data into clear, actionable insights for small businesses and accountants. We are committed to providing best-in-market reporting that simplifies complex data, empowering customers and advisors to make meaningful, timely, and accurate business decisions.

Our area is made up of three pods,two Product pods (Off the Charts and Cash Me Outside) andone Platform Pod (Ctrl-Alt-Elite).

Reporting is a complex space we have a hybrid .Net Framework 4.8 (in C#) on xero-appserver and .NET 8. We are attempting to migrate as many of our components to .Net 8 (C#) on linux paas kubernetes. We have SQL Server databases, two dynamodb tables and an S3 bucket. Our frontend is written in React using XUI.

How you’ll make an impact

The role of the Engineering Manager is to lead, grow and manage leaders of engineering teams to operate and consistently deliver software for new or improved features in Xero’s products and its associated service delivery systems.

• Attracting, recruiting and retaining capable individuals, building on and complementing the diversity of our teams.
• Championing and driving processes and practices that make it possible for engineers to get great work done, while promoting a safe environment for people to experiment and learn.
• Role-modeling exemplary leadership, supporting and growing the next generation of engineering leaders at Xero.

• We make it beautiful: Support, develop and deliver by actively measuring, monitoring, and continuously improving the performance and reliability of applications you are responsible for.
• We make it happen: Delivery Management / Planning and Execution: Expertise in planning, executing, and monitoring projects, often using Agile or other methodologies to ensure timely delivery.
• We make it human: Collaborate as a leader of leaders (Engineering Leadership), you will be a coach and advisor to your direct reports and act as an escalation point for them to continuously align your team with Xero’s objectives and deliverables. Collaborate and coach your team to align to Xero Engineering Standards eg: compliance and security requirements in the Path to Production Standard, front-end development requirements in the Web Application Standard.
• We make it together: Strong ability to communicate technical concepts to non-technical stakeholders and advocate for the engineering team's needs. This includes Cross-Functional Collaboration in working with product management, design, and other departments to ensure cohesive project alignment.

• Demonstrate knowledge, skills and expertise managing software development teams and proven track record at building and maintaining good team culture with a deep understanding of the relevant technologies, tools, and processes in their domain (e.g., software development, systems engineering).
• Share expertise and experience to connect and support the growth of a culture of continuous empathy towards our customers among your team with the ability to make architectural decisions and understand complex systems to guide teams effectively.
• Attributes and motivations to grow the talent in the team by identifying skill gaps and ensuring there is a clear strategy to close those gaps (which might include upskilling, reassigning or hiring team members).
• Coach the team on Agile software engineering practices, ensuring your team's technical practices are continuously improved to deliver high-quality software that is secure, robust and scalable.
• Lead Engineering teams are unblocked, supported, and accelerated in their adoption of DevSecOps tools and practices, through pairing, mentoring, coaching, and collaboration. This includes familiarity with coding and development practices, enabling better collaboration with engineers and troubleshooting.
• Demonstrated ability to implement and manage experimentation frameworks, including A/B testing and iterative development.
• Analyze results from experiments to make data-driven decisions and refine our engineering strategies.
• Mentor team members, encouraging them to explore new technologies and methodologies in their work.

Why Xero

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.