Engineering Manager, App Platform (AI team)

Currently, PandaDoc is seeking a Senior Engineering Manager to join our AI Team in the Application Platform Track.

The Application Platform Track is responsible for several mission-critical domain services. We ensure their reliability, performance, versatility, and ease of use for internal and external stakeholders. Our objective is to develop robust, multi-product service solutions that enable product, business operations, finance, and customer success teams to integrate and operate effectively.
The AI Team is focused on developing two key areas: first, an AI Platform designed to empower product teams company-wide to leverage AI to enhance our product offerings, and second, fundamental AI product features that necessitate integration with specialized AI solutions.

We are looking for a future Teammate who believes in the collaborative and growth-focused culture we value at PandaDoc. Someone who is ready to establish persistent “teams + customers“ connections and provide regular value delivery in self-organized teams, ready to contribute with a technology-agnostic approach and full quality ownership in a global continuous learning company.

If this sounds like you, then you’re a Panda🐼 and we want you to join our team.

As a technical leader, you will facilitate and help your team find the most optimal technical solutions. You will help them establish processes enabling your team to deliver value with good quality and on a predictable schedule.
As a people leader, you will directly collaborate with every engineer and help them grow in their careers, focusing on team management, structure, career growth, and performance management. You will set ambitious goals and help teams and individuals to achieve them.
As a part of track engineering leadership, you will be able to drive or/and contribute to track-wide and company-wide initiatives.

In this role, you will:

• Be at the forefront of applied AI technologies and help teams build systems that leverages AI to enhance the product offering
• Help to develop and maintain engineering processes, delivery, and collaboration among multiple engineering teams;
• Manage the performance and growth of engineers in your teams;
• Ensure the stability and reliability of the system no matter what;
• Partner with stakeholders to establish an environment for predictable delivery;
• Help shape and translate the company and product priorities into a clear and actionable engineering roadmap, balanced with tech debt and other engineering priorities;
• Collaborate with a product team to align engineering with the product strategy and needs;
• Recruit and build an engineering team;
• Be a change agent for continuously transforming environments.

About you:

• Over 8 years of engineering experience, including relevant experience in a management role;
• Previously worked as a Software Engineer;
• Have experience working with AI technologies;
• Managed multiple teams and/or teams with complex dependencies;
• Possesses strong interpersonal and communication skills;
• Previously worked in a product organization;
• Experienced in managing delivery processes;
• A self-starter who thrives in a rapidly changing business environment;
• You are customer- and product-focused.

Company Overview:
PandaDoc empowers more than 50,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture:
We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.

Benefits:

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

EXTERNAL RECRUITERS
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.