Forward Deployed Software Engineer

Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for operational technology (OT) systems across defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts and we’re focused on helping our customer’s fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation and freight fleets, defense fleets & other critical infrastructure. Come join us.

Our Values:

• Embrace Truth and Integrity: Base decisions on data, foster open dialogue, and uphold unwavering integrity.
• User-Centric Focus: Prioritize user needs to guide our actions and resource allocation.
• Collaborative & Adaptable: Collaborate for excellence, learning from failures and driving iterative improvements, recognizing every decision's significance.

Shift5 is seeking a Forward Deployed Software Engineer (Delta) to join our growing Value Engineering team. In this role, your primary responsibility will be interfacing with customers regularly, helping them to get the most out of Shift5's existing product suite and continuously iterating on new ways to improve the customer experience.

You will be expected to travel to customer sites regularly, up to 40% in the U.S. will be required in the role. An active US Government TS clearance (and willingness to maintain one) or an ability to obtain one is also required.

The Role:

• Problem Decomposition - The decomp facet is all about independently coming up with solutions to nebulous, complex problems while optimizing on the team's efficiency. With respect to Deltas, this means a candidate is able to take an ill-defined software engineering problem and quickly churn out a usable, reliable, and properly scoped product that fits the customer's needs.
• Technical - Generally exceptional technical skills. Understands that technology is a tool to solve problems, and wants to solve problems, constantly. Generative mindset - sees a problem and does something about it.
• Communication - Must be able to connect with the customer be it someone in IT or a CIO. Must be curious. Strong convictions, weakly held. Must be able to deal with tough situations and conflict.
• Mission Driven - Wants to work on hard problems. Self-starter - Act as mini-CTO of their deployment

Compensation & Benefits:

• Base Salary: $100,000-$150,000
• Bonus program and equity in a fast-growing startup
• Competitive medical, dental, and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• Employer-paid Life and Disability Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)

We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identify, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.