The HCA Director of Operations, AVP will lead the transformation of operations, systems, and workflows to ensure that contractual client metrics, internal goals, and service levels are consistently met and exceeded. The person in this role will work closely with the VP of Operations to reduce operational variation in the field, promote centralization, and drive optimized outcomes. This role will also maintain close alignment with the customer and collaborate with various cross-functional teams across Datavant.
Datavant
HCA Director of Operations, AVP
Job Summary
The HCA Director of Operations, AVP at Datavant is responsible for leading the transformation of operational processes, systems, and workflows to meet and exceed client and internal performance metrics. Key responsibilities include overseeing migration and optimization efforts, facilitating change activities, managing projects related to mergers and acquisitions, and ensuring alignment with client needs through communication and process standardization. The role requires extensive leadership, project management, financial acumen, and knowledge of healthcare regulations like HIPAA. The position emphasizes collaboration, continuous improvement, and maintaining high service levels within a healthcare data platform environment.
Required Skills
Communication
Financial Analysis
Project Management
Leadership
Process Improvement
Budgeting
Change Management
Customer Relations
Operations Management
Benefits
Health Insurance
Paid Time Off
Equal Employment Opportunity
Workplace Accommodations
Employee Development
Job Description
Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
You will:
- Oversee migration and optimization efforts related to the account performance and operational strategies
- Ensure best practices and lessons learned are implemented across the enterprise
- Facilitate working sessions with inclusion of subject matter experts to manage change activities as identified by VP Operations
- Facilitation of all Enterprise project management, committees, deliverables as assigned by client and VPO, as well as execute upon ad hoc projects that will reduce operational variation and promote optimal performance.
- Embrace project lead responsibilities for new mergers and acquisitions
- Identify and facilitate the collaboration of training, process improvement and quality initiatives to include reporting, MBRs, SBRs, etc.
- Ensure ongoing communications and relationship building with client to support the enterprise.
- Facilitate the Standard Operating Procedure (SOP) updates and obtain customer approval
- Facilitate and participate in the RAB-ROI Advisory Board and support the meeting build, minute review, presentation and follow up project management to ensure standardization and reduction of variation in processes across the enterprise.
- Review, assess and provide resolution to all negative and neutral customer services surveys.
- Maintain frequent contact with all levels of the ROI Operations Management team.
- Provide exceptional time management skills to include being mindful of meeting deadlines, responding timely to emails and phone messages.
- Analyze monthly regional budgeting and accounting reports to include Cognos to maintain adherence to annual budget and expenditure controls with emphasis on sales, compensation and site performance.
- Analyze reports to ensure appropriate monitoring of financial performance and quality and explain any variances in financial data.
- Oversee employee management to include, hiring, training, motivating, coaching, developing, disciplining, and terminating of associates within the reporting structure.
- Other duties, special projects and work activities as assigned by the Sr. VP of Operations.
What you will bring to the table:
- Requires a bachelor's degree in business, finance, marketing, or related area. Masters preferred.
- Previous ROI and/or Project Management experience (preferred)
- Knowledge of HIPAA Compliancy Regulations.
- Highly effective communication/presentation capabilities of an intangible service to varied levels of decision makers within a healthcare facility from line managers to “C” level executives.
- Proficient with Microsoft Office Products
- Strategic thinking & leadership skills
- Must have the ability to make independent decisions
- Must be self-motivated and possess excellent organizational skills
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$94,000—$99,500 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at [email protected]. We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
Datavant
Join Datavant’s network of networks, including 300+ real-world data partners, more than 70,000 hospitals and clinics, and 70% of the top 100 largest health systems.
See more jobsExciting remote opportunity (requires residency in United States) for a HCA Director of Operations, AVP at Datavant. Offering $94,000 - $99,500 (contract). Explore more remote jobs on FlexHired!
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