Sowelo Consulting
Head of Back office Operations - remote
Job Summary
The Head of Back Office Operations oversees financial processes such as invoicing, settlements, and client reporting, ensuring efficiency, accuracy, and compliance. The role requires at least 7 years of experience in brokerage or financial services and involves process optimization, risk mitigation, and collaboration with various departments. The position emphasizes maintaining data integrity, regulatory adherence, and customer experience during onboarding and offboarding. It offers a dynamic work environment with opportunities for professional growth and flexible work options.
Required Skills
Benefits
Job Description
Are you passionate about financial operations?
If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology.
The Head of Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines.
What your responsibilities will include:
- Lead and optimize invoicing, payment settlements, financial reconciliations, and client reporting processes across multiple business units, ensuring seamless execution and precision.
- Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks
- Keep the integrity and accuracy of internal information and client data with robust controls and regular audits.
- Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements.
- Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly.
- Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation.
Qualifications:
- At least 7 years of hands-on experience in brokerage operations.
- Leverage extensive expertise in managing back-office operations within financial services, brokerage, fintech, or payment processing companies.
- Master financial operations, from settlements and invoicing to payments, client onboarding/offboarding, data management, and regulatory reporting.
- Drive impactful results by implementing process improvements, lean methodologies, and automation strategies.
- Ensure a seamless client onboarding and offboarding process while maintaining full regulatory compliance, delivering a hassle-free experience for every client.
Preferred Qualifications:
- Excellent analytical, organizational, and communication skills
- High attention to detail and ability to work independently
Joining us means you'll enjoy:
- A vibrant and innovative work culture encouraging creativity and teamwork.
- Vast opportunities for professional advancement and skill enhancement.
- Flexible work arrangements and the potential for international work exposure.
- permanent contract or B2B contract
Sounds interesting? Send us your CV by applying to this page!
The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document:"Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.
The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, ourEmployees and Subcontractors (jointly referred to as the Company).
Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107
IT Recruitment Poland | Executive Search | Recruitment Process Outsourcing
Sowelo Consulting
Our main goal is to find and hire candidates who fulfill the required personal and professional qualifications. IT Recruitment Agency Poland.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.