Head of Revenue Operations

About Inspiren

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.

About the Role

We are seeking a strategic and execution-focused Head of Revenue Operations to lead our end-to-end revenue engine. This leader will be responsible for designing, implementing, and optimizing the systems, processes, and insights that power our go-to-market (GTM) strategy. As a key member of the leadership team, you will serve as the connective tissue across Sales, Marketing, Customer Success, and Finance to drive scalable growth and predictable revenue.

What You'll Do:

• The Head of Revenue Operations will lead the strategic direction and execution of revenue-generating operations within our advertising sales division
• Reporting directly to the Chief Revenue Officer (CRO), the Head of RevOps will be a pivotal member of the senior leadership team, responsible for aligning and optimizing processes across Strategy and Planning, Go-to-Market (GTM) design, Territory Planning, Pipeline Management, Revenue Forecasting, Pricing & Yield Management, Business Operations, and Sales Systems Administration & Automation
• Be the bridge between Finance, Sales, Marketing, and CS to drive a cohesive GTM that aligns with financial model
• The ideal candidate will leverage advanced technologies, including leveraging AI tools and automation, to streamline workflows and improve productivity
• Develop and implement comprehensive revenue operations strategies that align with the company's overarching business objectives
• Translate revenue goals into hiring plan, budgets, marketing campaigns, and related initiatives to exceed our financial objectives
• Capture, analyze, and report on GTM process to take action and optimize full funnel activity
• Oversee the design, deployment, and optimization of sales software systems
• Ensure seamless integration and functionality to support the sales team's efficiency and effectiveness
• Lead the development of GTM strategies, encompassing sales methodologies and motions
• Ensure alignment with market demands and company goals to drive revenue growth
• Establish and manage effective territory planning processes
• Oversee pipeline management and revenue forecasting processes
• Utilize data-driven insights to provide accurate and actionable forecasts
• Optimize revenue generation while maintaining competitive market positioning
• Design and refine business processes to enhance operational efficiency
• Partner with Sales, Marketing Operations, Training & Enablement, and Client Services teams
• Drive cohesive strategies that enhance revenue generation and operational efficiency

About You

• Educational Background: Bachelor's or Master's degree in Business, Marketing, Finance, or related field
• Experience: 8+ years in revenue operations (preferably within a SaaS/hardware or healthcare technology company).
• Deep experience building scalable GTM infrastructure: GTM Strategy (aligning Sales, Marketing, CS), CRM design, forecasting, rep capacity models, comp plans, etc.
• Comfortable advising senior leadership while also utilizing data and tooling to execute
• Technical Expertise:
  • Ability to architect a GTM tech stack in a highly effective and efficient manner
  • Strong proficiency in CRM and marketing automation platforms (Salesforce and HubSpot).
  • Excellent analytical and problem-solving skills, with a data-driven approach.
  • Strong understanding of the sales, marketing, and customer success lifecycle.
  • Knowledge of SaaS/hardware revenue models and metrics.
  • Experience with data visualization and reporting tools (Tableau, Power BI, etc.).
  • Experience with SQL or other database query languages is a plus.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly.
• Adaptability: Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities. Start-up experience is a plus.

Details

• The annual salary range for this role is $170,000 - $210,000 + benefits (including medical, dental, and vision)
• Flexible PTO
• Location: Remote, US; East Coast or Central preferred
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Equal Employment Opportunity (EEO) Statement

Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.