Head of Sales

Scale Army is a high-growth, U.S.-based international staffing firm helping businesses build elite offshore teams. We work with scaling B2B companies that demand results — not fluff. We’re now hiring a Director of Sales to build, lead, and optimize a global sales operation focused on outbound growth, client LTV expansion, and compounding monthly recurring revenue. If you’ve led quota-carrying teams that consistently beat targets, obsess over close rates and pipeline coverage, and thrive on scaling ACV across high-velocity cycles — keep reading.

What You’ll Own

Revenue Ownership & Team Performance

• Own and drive revenue growth across all client segments, with accountability for ACV, MRR, and client retention metrics.

• Lead and scale a remote sales organization including AEs, AMs, BDRs, and SDRs — currently spanning LATAM, Africa, and Eastern Europe.

• Define sales quotas, close-rate benchmarks, and activity KPIs across the funnel; hold each rep accountable to their metrics and output.

• Build and enforce sales cadences that shorten the sales cycle, improve win rates, and increase LTV.

• Run structured weekly pipeline reviews, performance forecasting, and close-plan reviews.

• Recruit top-tier closers and BDRs who thrive in a zero-excuses culture.

Client Lifecycle & Expansion Strategy

• Own the full buyer journey — from lead gen to signed deal to client renewal — minimizing churn and maximizing upsell/CX conversion.

• Partner with Client Success to design account expansion playbooks that unlock compound growth.

• Personally handle strategic renewals, client escalations, and deal-turnaround situations when needed.

• Reduce sales-to-CS drop-off by building bulletproof onboarding handoffs and feedback loops.

• Build and scale multi-threaded relationships with C-suite buyers to increase retention and referral velocity.

Reporting, Systems, and Process Optimization

• Own forecasting, revenue pacing, and weekly MRR tracking in HubSpot; build dashboards that surface leading indicators, not lagging ones.

• Maintain airtight CRM hygiene — no excuses, no ghost deals, no shadow pipeline.

• Collaborate with Marketing and Operations to align on SQL quality, conversion benchmarks, and campaign ROI.

• Constantly evaluate conversion funnel friction, time-to-first-response, proposal velocity, and average sales cycle — and fix bottlenecks.

• Standardize playbooks, objection handling, and win/loss documentation. If it’s not documented, it doesn’t scale.

What We’re Looking For

• 6+ years of B2B sales leadership with direct ownership of revenue, close rates, and full-cycle sales performance.

• Proven experience increasing ACV and LTV over time while reducing churn — preferably in staffing, SaaS, or B2B professional services.

• You’ve managed remote teams of 10+ reps, built outbound engines, and implemented quota-driven compensation plans.

• Obsessed with pipeline coverage, forecasting accuracy, and bottom-of-funnel velocity.

• Deep understanding of HubSpot or Salesforce CRM best practices; bonus if you’ve also worked with ATS platforms, Slack, and Notion.

• A/B tested scripts, outbound cadences, and rebuttals across multiple buyer personas and industries.

• Able to build alignment across Sales, CS, Recruiting, and Ops to keep clients happy and revenue compounding.

• Natural leader who operates with urgency, accountability, and clarity — and expects the same from your team.

• Ready to grow into a VP of Revenue role and eventually own marketing, SDR, and revenue ops as well.

Bonus if You Have:

• Experience closing or upselling $100K+ annual contracts.

• Familiarity with sales enablement tools and performance scorecards for outbound campaigns.

• Led sales teams that closed mid-market and enterprise clients in the U.S. or Canada.

• Strong working knowledge of margin-based pricing or staffing economics.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets