Customer.io
Hiring: Partner Sales, Strategic Alliances, and Partner Marketing
Job Description
Hi I'm Maria Diaz, a Recruiter on the GTM team. Join us as we build an industry-leading B2B SaaS partnerships program! We’re always on the lookout for talented professionals across partner sales, strategic alliances, and partner marketing.
Who We’re Looking For
We’re establishing a Partnerships team and want to hear from you if you have expertise in any of these areas:
- Partner Sales & Account Management (working with VARs, SIs, MSPs, referral partners)
- Strategic Alliances & Business Development (API integrations, co-sell partnerships, technology alliances)
- Partner Marketing & Co-Marketing Programs (MDF campaigns, joint events, asset development)
Whether you’re a rainmaker who builds and grows strategic relationships, a deal-maker who sources and negotiates high-impact partnerships, or a marketer who drives joint demand-gen campaigns, we want your resume.
What to Do Next
- Submit your resume via this job posting.
- Answer a few questions to let us know which area(s) interest you most and share any highlights—programs you’ve launched, revenue you’ve driven, integrations you’ve owned, etc.
- Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
We review applications on a rolling basis—can’t wait to see how you’ll help us expand and elevate our partner ecosystem!
Why You’ll Love Working Here
- Make an Impact: Help shape our Partnerships strategy from the ground up.
- Grow Your Career: Early-stage opportunities for rapid advancement and cross-functional exposure.
- Collaborative Culture: Work alongside Sales, Product, Marketing, and Customer Success teams.
- Competitive Package: Market-competitive salary, equity, and
About Customer.io
Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,800 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
Benefits at Customer.io include:
- Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
- 16 weeks of paid parental leave (including adoption and foster care)
- 100% paid insurance premiums for you and your dependents
- 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
- $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
- $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
- $300/month co-working space rental reimbursement
- $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
- $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
- One month sabbatical after five years at Customer.io
- We also have opportunities to meet in person with your peers throughout the year
As part of our pre-employment process, all final candidates will be asked to complete a background check and employment verifications.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Customer.io
Explore Customer.io, the data-driven platform for personalized customer journeys across all channels, fueled by first-party data.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.