SonicWall
Inside Solutions Engineer
Job Summary
The Inside Solutions Engineer role focuses on supporting sales and channel activities primarily through remote work and minimal travel. The candidate will lead technical discovery conversations, deliver product demos, and support proof of concepts across SonicWall's security solutions, with a focus on cloud offerings. Relevant experience in cybersecurity, networking, or cloud technologies, along with presentation and communication skills, are essential. The role involves technical support, team collaboration, and developing product expertise to enable sales success.
Required Skills
Job Description
SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Inside Solutions Engineer
This is an Inside Solution Engineering role, with 90% of time office based or remote working in supporting the sales and channel activities and up to a maximum of 10% travel.
This role will have a focused effort around our cloud offerings, integration with portfolio, supporting evaluations, demos and virtual PoCs. This will be classed as a technical specialist and full training will be provided.
This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have a strong interest in cyber security with persuasive communication and presentations skills. This is a perfect opportunity for an individual with hands-on skills in the subjects of or similar to networking, cloud, cyber security, with previous experience in roles similar to Pre-Sales, Support, Channel Enablement and Professional Services.
Responsibilities Include:
- Proactive leadership of technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs
- Conduct technical sales presentations and product demonstrations across SonicWall portfolio to an audience typically between 1-50 persons, keeping partners and customers informed on our new solutions and industry trends
- Talk to and demonstrate SonicWall unique value proposition
- Lead remote partner product trials
- Builds out and maintains personal lab for most common demo requests and personal development
- Technical lead to support proof of concepts that are partner enabled
- Participate in beta testing and feedback of product features and field readiness, working alongside the product management teams
- Teaming with support where necessary to preserve relationships with partners and customers
- Support key technical marketing initiatives, builds out collateral, presenting on internal or virtual events.
- Develop expertise to a PoC level in at least 3 SonicWall product areas
- Peer support for onboarding for new hires
- Adheres to the company values, guidelines, and solution engineering regional reporting tasks
Characteristics of the Role:
- Demonstrates a balance of business and technical acumen, proactively seeks to take a technical sales lead without instruction
- Proven ability using formal best practice methods to present a convincing presentation, solution selling, demonstrate whiteboarding skills, objection handling and excellent time management
- Receives little instruction on day-to-day work and general instructions on new assignments
- Working in an effective way that maximizes the available time, optimize teaming discussions to deliver the required outcomes on time and to the required ask
- Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- Work is reviewed upon completion and is consistent with departmental objectives
- Networks with key contacts outside own area of expertise
- May be accountable through team for delivery of tactical business targets
Desired Education and Experience:
- Requires a bachelor’s degree and a minimum of 1-3 years of related experience
- CompTIA Network+ desired
- CompTIA Security+ desired
- Microsoft Azure or AWS Fundamentals desired
- Retaining specialist knowledge across SonicWall products to the desired level
- SNSA SonicWall Certified*Training will be provided.
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.
SonicWall
The future demands smarter, more scalable, and more secure solutions. SonicWall delivers it all - and more - with a unified, intelligent platform that makes it easier than ever for MSPs and partners to secure their customers' digital worlds.
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