Wikimedia Foundation
Internal Communications Generalist (Contract)
Job Summary
The role involves developing a variety of internal communication content, including articles, videos, blogs, and newsletters, to engage staff and promote a positive organizational culture. The candidate will support the creation and implementation of communication plans, coordinate staff engagement activities, and ensure messaging is clear, consistent, and inclusive. It requires a creative storyteller with experience in producing visual and digital content and managing multiple projects. The position emphasizes fostering employee engagement and strengthening internal relationships within a nonprofit organization.
Required Skills
Job Description
Duration: 10 month contract
Hours per week: 20
Location: UTC +3 to UTC -4
Summary
We are seeking a creative and strategic Internal Communications Generalist to join our team. Reporting to the Director, Internal Communications, you will collaborate closely with various teams within the Foundation to craft and deliver messaging and opportunities to staff that foster employee engagement and support our organizational goals. Your work will include creating written and visual content to support messaging across our existing internal channels, as well as supporting the Internal Communications team to develop new and dynamic content and platforms for the organization (e.g., videos, blog posts, newsletter). You will also assist the Internal Communications team in coordinating different engagement opportunities for staff. You will help to foster a positive, inclusive culture while ensuring consistent, clear messaging that resonates with staff across the organization.
The ideal candidate
A passionate storyteller and strategic communicator who can juggle multiple tasks, including responding to time-sensitive requests. You are experienced in creating written, visual, and digital content that is compelling and simplifies complex ideas for a diverse staff audience. You are equally comfortable with supporting the coordination and logistics of engagement sessions and opportunities. You are organized, detail-oriented, and committed to contributing to a culture of openness and inclusivity through effective communication.
Responsibilities:
- Create diverse content formats, such as articles, videos, blogs, updates, and internal newsletters, to engage staff and reinforce our culture.
- Collaborate with the Internal Communications Lead to create communication plans that support messaging and key Foundation initiatives.
- Support the coordination of internal events and engagement opportunities for staff.
- Edit and proofread content to maintain clarity, consistency, and alignment with various messaging.
Skills and experience:
- 3+ years of experience in content writing, corporate communications, or a related field.
- Strong writing, editing, and proofreading skills, with a talent for creating engaging content.
- Experience in developing content across multiple formats, including video and graphics.
- Ability to manage multiple projects, meet deadlines, and maintain high-quality standards.
- Strong organizational skills, including managing content calendars.
- Knowledge of best practices in internal communications to drive employee engagement.
Qualities we value:
- Creative and innovative approach to content development.
- Strong storytelling skills that effectively communicate company values and strategic objectives.
- Attention to detail, ensuring clarity, accuracy, and consistency in all communications.
- Collaborative mindset, working with leadership and cross-functional teams to align messaging.
- Cultural competency, creating inclusive content that resonates with a diverse, global workforce.
Additional qualities we’d love:
- Experience managing multi-channel communication strategies for remote or asynchronous teams.
- A strong passion for employee engagement and fostering a positive, vibrant company culture.
- Previous experience in nonprofit, technology, or mission-driven organizations.
- A background in design or video production to enhance internal communications content.
If you're excited about enhancing internal communications through creative storytelling and strengthening company culture, we'd love to hear from you!
Please note that this is a contractor position with an expected duration of ten months. It is a part-time role, averaging approximately 20 hours per week, and does not include employee benefits.
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$36/hour to US$56/hour with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.
*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).
We periodically review this list to streamline to ensure alignment with our hiring requirements.
All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.
More information
What does the Wikimedia Foundation do?
What makes Wikipedia different from social media platforms?
News from across the Wikimedia movement
Wikimedia Foundation
A nonprofit organization that supports Wikipedia and other free knowledge projects, promoting open access to information.
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