IT Systems Administrator, US

IT Systems Administrator, US - East Coast

Who We Are

Cobalt was founded on the belief of a fundamental human aspiration: the desire to live better and safer. It all started in 2013, when our founders realized that pentesting can be better. Today our diverse, fully remote team is committed to helping organizations of all sizes with seamless, effective and collaborative Offensive Security Testing that empower organizations to OPERATE FEARLESSLY and INNOVATE SECURELY.

Our customers can start a pentest in as little as 24 hours and integrate with advanced development cycles thanks to the powerful combination of our SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Cobalt Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year and are at the forefront of identifying and helping remediate risk across a dynamically changing attack surface.

Cobalt is an Equal Opportunity Employer and we strive to build a diverse and inclusive workforce at our company. At Cobalt we aspire to engage with diverse individuals, communities, and organizations in order to continue to nurture our unique rich diverse culture. Join our team, and be your true self to do your best work.

Description

We are seeking a professional and empathetic IT Systems Administrator to join our team. The ideal candidate is engaging, adaptable, and an excellent communicator who can effectively bridge technical and non-technical conversations. This role requires someone who thrives in collaborative environments, maintains strict confidentiality, and is trusted with sensitive information.

This candidate must be located on the East Coast, working EST business hours.

What You'll Do

• Remote Support:
  • Provide exceptional remote IT support to all full-time employees globally.
• Customer Service:
  • Deliver excellent, empathetic, and responsive customer service to employees and leadership.
• Account Administration:
  • Administer user accounts across various systems (Google Workspace, OKTA, etc.).
• Workflow Automation:
  • Create and improve workflow automation in OKTA and JIRA to enhance efficiency.
• Device Management:
  • Manage and provision Apple laptops for employees in Europe.
  • Perform occasional office visits to facilitate laptop configuration and maintenance.
  • Enhance and scale JAMF policies and configurations for Mac devices.
  • Oversee laptop patch management processes to ensure compliance and security.
• API Integration:
  • Develop, troubleshoot, and optimize API integrations to support IT operations.
• Collaboration:
  • Partner with multiple teams to support organizational goals.
  • Work with leadership and employees across all levels to ensure seamless IT operations.

You Have

• 3 - 5+ years administering & managing:
  • Apple Administrator (macOS)
  • Google Workspace Administration
  • GAM (Google Apps Manager)
  • JAMF (macOS MDM and policy configurations)
  • Confluence and JIRA (workflow automation and integrations)
  • OKTA (Identity and Access Management, workflow automations)
  • Slack (Advanced administration and API integrations)
  • 1Password (Enterprise Password Management)
  • VPN Configuration and Management

Confidentiality Commitment:

As an IT team member, you will handle sensitive company and employee information, including internal strategies, system vulnerabilities, and customer data. Strict confidentiality guidelines must be followed, and information shared only on a need-to-know basis per company policies.

Why You Should Join Us

• Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry
• Work directly with experienced senior leaders with ongoing mentorship opportunities
• Earn competitive compensation and an attractive equity plan
• Save for the future with a 401(k) program (US)
• Benefit from medical, dental, vision and life insurance (US)
• Leverage stipends for:
• Wellness
• Work-from-home equipment & wifi
• Learning & development
• Make the most of our flexible, generous paid time off and paid parental leave

Pay Range Disclosure

Cobalt is committed to fair and equitable compensation practices. The salary range for this role is $60,000 - $110,000 per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.

Cobalt (the "Company") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.