Rackspace
Job Opportunity : License Manager III
Job Summary
The role involves managing software licenses across multiple vendors, ensuring compliance, and optimizing license usage to reduce costs. It requires coordinating audits, maintaining license records, and collaborating with procurement and legal teams for renewals and negotiations. The ideal candidate has experience in software asset management, familiarity with license models, and strong data analysis skills. Excellent communication and vendor management abilities are essential for success in this position.
Required Skills
Job Description
We are seeking a proactive and detail-oriented License Manager to support and manage the procurement, compliance, optimization, and renewal of software licenses across the organization. This role plays a critical part in ensuring cost-effective use of software, license compliance with vendor agreements, and alignment with internal IT governance policies. You will work with internal stakeholders and external vendors to manage licensing for Tier 1 and Tier 2 software publishers
- Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix).
- Ensure alignment with contractual terms and internal usage policies.
- Coordinate internal audits and support vendor audits with accurate license data.
- Track license entitlements, deployments, and usage throughout the software lifecycle.
- Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow).
- Work with IT operations to identify underused or overutilized assets for optimization.
- Support license procurement and renewal processes in collaboration with procurement and legal teams.
- Interpret complex license agreements and advise on best practices for use.
- Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations.
- Prepare usage reports, license position summaries, and compliance dashboards.
- Recommend cost-saving opportunities by identifying redundant or unused licenses.
- Support internal chargeback processes for license usage reporting.
- Contribute to the refinement and automation of software license tracking processes.
- Assist in developing standard operating procedures and knowledge base documentation.
- Bachelor's degree in IT, Business Administration, or a related field.
- 4+ years of experience in software license management or software asset management (SAM).
- Strong knowledge of license models for Tier 1 vendors (e.g., Microsoft, VMware, Oracle, Adobe).
- Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera).
- Understanding of ITIL practices and software lifecycle concepts.
- Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis.
- Ability to analyze large datasets and prepare reports.
- Good negotiation and communication skills for working with vendors and stakeholders.
Rackspace
As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.