Manager, People Insights & Analytics

About the Role

Stitch Fix is searching for a unique individual for the Manager, People Insights & Analytics role. This role requires a blend of expertise in people analytics, team development, employee listening, and people data management. The successful candidate will be highly strategic, yet hands-on - a real “player-coach” who is also expected to roll up their sleeves. This role will create and execute an integrated people insights and analytics roadmap that enhances a data-based decision making, improves reliability and trust, and advances Stitch Fix’s organizational health metrics and insight generation. These initiatives support the company’s movement toward driving a “high-impact culture.”

Reporting into the VP of Total Rewards, People Insights and Analytics, a critical expectation for this role is bringing HR reporting and analytics to the next level. The successful candidate will be adept at HR metrics and dashboarding best practices, while bringing a strong cross-functional and collaborative skill-set. They will work closely with our Engineering, IT, and HRIS teams to ensure alignment within and outside of HR. The ideal candidate is also forward-looking and has a good understanding of new and existing analytics tools and applications. They are proficient in SQL, DBT, Redshift, Python, Looker or other BI tools, and they see the possibilities that Artificial Intelligence can bring to HR data analysis and decision-making.

You're excited about this opportunity because you will…

• Lead but can also get stuff done. You’re a strategic thinker with deep technical skills who can execute alongside their team (they don’t just delegate and disappear).
• Run toward problem-solving. The successful candidate will also be comfortable dealing with ambiguity and building new things. You will take vague problems and then create simple, methodical, and understandable ways of solving them.
• Adept at executive-level storytelling and are comfortable creating concise, decision-focused, and C-level ready materials.
• Work backwards from company or business objectives and then develop and implement a multi-year integrated People Analytics roadmap, in partnership with senior leaders.
• Be a natural project manager who is organized, can create practical workback plans, and knows how to keep various stakeholders aligned and moving along.
• Enable stakeholders across the company to apply data to their use cases effectively & appropriately while building their understanding of analytics terminology.
• Bring your systems thinking to help with designing solutions with governance requirements, automation opportunities, and enabling self-service (along with any operational considerations)..
• Design and execute our employee listening roadmap and action planning strategy in partnership with senior leaders and our Business Partner teams
• Have familiarity with people analytics platform management (i.e., Qualtrics, OneModel, Looker, or other) and align with source system owners (e.g., HRIS) and relevant partner teams across IT, legal, and people ops to develop and implement data governance across our systems

We’re excited about you because you have…

• A Bachelor’s degree or equivalent work experience in a field that emphasizes analyzing, displaying, or reporting on people data (e.g., Business Intelligence / Business Analytics, Applied Statistics, Data Science), MBA/MA/MS preferred.
• 5+ years of relevant People/Talent data and analytics experience in Human Resources, measuring and communicating organizational health metrics and providing insights into workforce problems using quantitative and qualitative approaches
• 2+ years of designing and managing employee listening programs, including pulse surveys, action planning, and integrating talent metrics to enable people-related decisions.
• 2+ years growing and managing small teams of other subject-matter experts; with a desire and aptitude for developing junior-level staff
• Hands-on experience with one or more BI Platforms/visualization tools,such as OneModel or Looker
• Hands-on Experience with Workday
• Experience creating and analyzing employee survey data using Qualtrics
• Experienced with data lifecycle management, visualizations, data storytelling, developing storyboards/dashboards, and insight generation.
• You are an exceptional problem solver with a dynamic range ability to transition between detailed data and high-level insights.
• Skilled in driving change management and adoption with a focus on communicating impact and outcomes; this may include summarizing complex concepts, decisions, and risks to teams across the business.
• Excellent verbal/written communication skills, effective presentation skills, and comfort with executive-ready summaries and presentations (Google Slides, Microsoft PowerPoint, etc.).
• Advanced proficiency with Google Sheets and Excel
• Experience with basic inferential statistics and research methods
• Experience building and debugging data pipelines
• You translate ambiguous questions into structured hypotheses, identifying key drivers and creating compelling narratives and insights.
• You are curious about people and love learning from different backgrounds, working styles, and perspectives. You also adapt your approach to succeed.
• You question the status quo and others’ “playbooks” as you look for opportunities to innovate and break conventions where you think we can improve.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.