Affirm
Manager, Software Engineering (Consumer Comms)
Job Summary
The role involves leading and mentoring a team responsible for building and maintaining customer communication systems, including data pipelines to Salesforce Marketing Cloud. The candidate should have extensive engineering experience with a focus on system reliability, scalability, and cross-functional collaboration. Responsibilities include guiding technical development, fostering a high-performance team culture, and contributing to strategic initiatives to enhance customer engagement. The position requires leadership skills, technical expertise, and a passion for delivering impactful customer experiences in a fast-paced environment.
Required Skills
Benefits
Job Description
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
What you’ll do
- Lead, mentor and grow the Consumer comms team to help improve their designs, processes, code quality, and testing.
- Collaborate with Marketing, Product, Analytics, Design, Operations, and other engineering teams to develop a technical roadmap that meets customer & business needs.
- Own availability, reliability, and performance of your team’s systems.
- Coach, develop, retain, and provide thoughtful feedback to team members.
- Foster a team culture around innovation, accountability, empathy, and execution.
- Collaborate & align with other engineering leaders across Affirm.
What we look for
- 7+ years of Engineering experience, including 2+ years of Engineering Management/Leadership.
- Proven ability to scale and foster a high-performing engineering team.
- Prior experience architecting, building, launching and maintaining consumer scale products.
- Strong cross-team communication and collaboration skills.
- Experience building data pipelines or marketing systems is a plus.
- Experience and desire to build a best-in-class communication ecosystem that sets the standard for excellence in the fintech industry.
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
Base Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $225,000 - $275,000
USA base pay range (all other U.S. states) per year: $200,000 - $250,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Affirm
With Affirm, you can pay over time at your favorite brands. No late fees or compounding interest—just a more responsible way to say yes to the things you love.
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