Ditto
Marketing Operations Manager
Job Summary
The role involves building and managing marketing operations campaigns and workflows, with a focus on automation, data integrity, and cross-platform orchestration. The candidate will work closely with marketing, sales, and revenue teams to optimize processes, troubleshoot issues, and develop dashboards for strategic insights. Requirements include experience with marketing automation tools like Hubspot, CRM systems such as Salesforce, and a strong ability to solve technical problems. The position emphasizes operational excellence and continuous improvement in a fast-growing, dynamic environment.
Required Skills
Benefits
Job Description
About Ditto:
Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems.
The Role
We’re looking for a Marketing Operations Manager who’s excited about building systems, solving complex problems, and helping scale our go-to-market engine. This role is at the heart of how we connect tools, automate processes, and make data accessible across the organization— so that we can grow pipeline and win more business.
You’ll work closely with our Marketing, Sales and RevOps teams to operationalize campaigns, manage integrations, and optimize our tech stack for speed and reliability. Whether you’re building no-code workflows, wiring up new tools, or writing lightweight scripts, your work will directly power how we acquire, engage, and retain customers.
To thrive in this role, you’ll need strong technical instincts, a builder’s mindset, and a passion for operational excellence. You’ll be the go-to person for making things “just work”—but in a way that scales and lasts. If you’re energized by automation, data integrity, and helping high-growth teams move faster with better tools, we’d love to hear from you.
If you love creating experimental processes, enjoy turning successful experiments into automated flywheels, and want to roll-up-your sleeves and do the work as a team of 1, then this job is for you.
Key Responsibilities
- Operational Campaign Management: Build and manage operational campaigns in Hubspot to support initial lead processing, scoring, segmentation, data hygiene, and other foundational marketing operations initiatives.
- Cross-Platform Orchestration: Design, implement, and maintain complex cross-platform workflows, ensuring seamless data flow and process execution between Hubspot and other critical sales and marketing systems (e.g., Salesforce, Salesloft, LinkedIn, etc.)
- Lead Routing: Collaborate to optimize lead routing processes, ensuring leads are accurately and efficiently delivered to the appropriate teams for timely follow-up.
- Quality Assurance and Troubleshooting: Proactively monitor system health, campaign performance for operational programs, and data integrity, identifying and resolving issues related to automation, data flow, and process execution.
- Develop dashboards and reporting frameworks that provide visibility into revenue-driving activities across the Marketing organization.
- Strategic Partnership: Collaborate closely with Marketing, Sales and Revenue Operations teams to translate strategic needs into actionable operational solutions. Troubleshoot issues, and identify opportunities for optimization and efficiency.
- Support Innovation and Process Improvement: Actively contribute to a culture of innovation by identifying opportunities to test new technologies, streamline processes, and improve efficiency across the marketing operations tech stack.
- Contribute holistically on a small but mighty marketing team: Create event and webinar landing pages in Hubspot, stage and manage email campaigns in Hubspot, publish blog posts with webflow and more.
What you’ll need:
- Requires a minimum of 4 years of Marketing Ops experience
- 2+ years working in a fast-growing start-up environment where a growth mindset, adaptability and a drive for continuous improvement are valued.
- Marketing Automation: Hubspot Certified with experience orchestrating data flows across MarTech tools.
- GTM IQ: Strong understanding of Sales and Marketing motions, including inbound vs. outbound strategies.
- B2B Lifecycle: You understand the B2B lead and customer lifecycle, demand generation metrics, and sales handoffs.
- Lead Scoring & Intent Activation: Can leverage lead scoring models and intent signals to prioritize high-value leads and target accounts.
- Data Visualization: Proficient with Hubspot and Salesforce for building dashboards that deliver valuable insights.
- Problem Solving and Troubleshooting: You take a hands-on approach to identifying potential issues before they impact operations, and respond quickly to resolve in-the-moment challenges—applying technical expertise to implement effective, scalable solutions.
- Data-Driven Mindset: Curious and analytical, skilled in leveraging data to inform decisions, set goals, and drive continuous improvement across the lead funnel.
- Detail-Oriented Approach: Exceptional attention to detail with an aptitude for managing and understanding complex processes and systems.
- High Technological Proficiency in CRM and database management systems (e.g., Salesforce), integration architecture and process building.
- Demonstrated capability in handling integrations, including APIs, webhooks, no-code automators (e.g., Zapier).
The Benefits of Building with Us
We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. In the UK, we offer private healthcare through Vitality, a pension plan, and region-specific coverage. For our team members elsewhere in the world, we work with our global employer platform to offer equitable benefits and coverage.
Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.
Apply Anyway
At Ditto, we believe success isn’t defined by a flawless resume, a set number of years of experience, or checking every box in a job description. What matters most to us are qualities like grit, resilience, and adaptability. If you're excited about our mission but don't meet every requirement, we encourage you to apply anyway. Use your application to tell us how you’ll make an impact here. We’re always looking for exceptional people ready to grow with us.
Equal Opportunity Employer
Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.
Ditto
Mobile ad-hoc mesh networking and peer-to-peer data sync for your enterprise applications.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.