Vannevar Labs
Mission Success Lead - DHS
Job Summary
The Mission Success Lead is responsible for executing deployments and delivering technology solutions to defense and national security partners. The role involves understanding mission needs, overseeing capability delivery, and working closely with customers and internal teams to ensure mission outcomes are achieved. Candidates should have experience in SaaS deployment within government or law enforcement, possess mission domain expertise, and hold an active Top Secret Security Clearance. The position offers a remote-first work environment, comprehensive benefits, and opportunities to contribute to national security initiatives.
Required Skills
Benefits
Job Description
Our mission is to be the technology backbone for strategic competition against peer adversaries. These missions – including intelligence, information operations, special activities, and perception management – are happening today and their success or failure will determine if we go to war tomorrow.
We've been on the front lines of these missions since 2019, and have grown to support a wide range of missions across all US service branches, multiple combatant commands, partner nations, and interagency stakeholders. We deploy both hardware and software products to support people on the front lines that span collection, planning / assessments, and effects.
We've grown from $3M in run-rate revenue in 2021 to $80M in run-rate revenue today. We've been profitable since 2022 and have raised $91M in venture capital funding through Series B. We're valued at $1.5B as of 2025.
About the role
What you'll do
- Own the delivery of capabilities outlined within contracted periods of performances (POPs); whether it be a 6-month pilot, 12-month period of performance, or multi-year program of record.
- Go above and beyond to exceed customer expectations, and over-deliver to the point where continuing to partner with us is a no-brainer.
- Deeply understand the mission sets and pain points of our users so that we can tackle their challenges using a combination of Vannevar’s capabilities.
- Go to where the users are. To best understand how Vannevar can provide value, we need to sit in the same spaces as our users.
- Help us build world-class software. While product and engineering teams speak with customers directly, mission success is often our eyes and ears for on-the-ground reality. You will bring this expertise back to the rest of the company to ensure we are developing disruptive capabilities for our user base.
- Direct resources as needed, whether that be onsite embedded personnel, product managers, engineers or other mission personnel. You will need to be able to influence cross-team members to direct the appropriate resources to customer objectives.
What we're looking for
- 2+ years experience deploying SaaS software.
- Experience working within DHS, CBP, ICE, HSI, DEA, with a preference for candidates who have interagency or law enforcement (LE) experience.
- A mission domain expert with 5+ years of mission user experience, intelligence domain knowledge, or military service. You understand our partners' needs and challenges because you lived them.
- A motivated problem solver who takes ownership, acts with urgency, and is comfortable with ambiguity. You like a challenge, and you don’t quit.
- Previous experience owning customer renewal and expansion cycles
- U.S. Person status is required as this position will require the ability to access U.S. only data systems.
- Must have an active Top Secret Security Clearance or have held one previously. Ability to receive an SCI nomination is required
What we offer
The salary range for this position is $150,000-$170,000 + equity + 401K match. Within the range, individual pay is determined by experience, relevant education, and/or training.
- Health, dental, and vision insurance
- 100% remote first culture. You can work from anywhere in the US and all full time employees have WeWork access
- Unlimited PTO including competitive vacation and holiday schedules
- Lifestyle stipends - Monthly mental health, wellness & fitness stipend, in-home office setup stipend and family planning assistance
- Salary top-up during military reserve duty
- Fully paid parental leave
- Child and pet care reimbursement during travel
We are committed to protecting the privacy of all applicants. Official emails from the company will come from an @vannevarlabs.com domain. Under no circumstances will a legitimate representative from our company contact you to request passwords, financial information, or other sensitive personal data. Please be vigilant of potential scams.
Vannevar Labs
Vannevar Labs brings together a multi-disciplinary group of people with a wide range of experiences, over 40 years of military service, engineers from some of the top tech companies and startups, and a passion for delivering mission critical tools to support public servants on the front lines of the country's most important national security problems
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.