PerfectServe

Platform Engineer

Job Description

What is PerfectServe?

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.

Overview

PerfectServe is in search of a talented Platform Engineer to aid in the development and implementation of our cloud capabilities. The ideal candidate will possess extensive experience with cloud-based infrastructure, particularly with AWS, along with a strong understanding of emerging technologies, platforms, and applications. This role demands the ability to tailor these technologies to enhance our business's security and efficiency.

Essential Functions

Technical Design & Planning: Oversee the technical design and planning of cloud systems to ensure alignment with business requirements.
Implementation: Lead the implementation of cloud-based solutions, with a strong emphasis on AWS services.
Performance Tuning: Optimize the performance of cloud systems to deliver outstanding results for both internal and external customers.
Support & Recovery: Develop and implement support and recovery procedures for corporate, private, and public cloud systems.
Self-Improvement: Always seek to learn new skills, tools, and frameworks

Qualifications:

Kubernetes Administrator (ArgoCD experience, CKA certification preferred)
Proven experience with AWS cloud platform. (Solutions Architect Professional, DevOps Engineer Certifications Preferred)
Strong proficiency in Terraform and Infrastructure as Code development
Advanced understanding and experience supporting SaaS platforms
Ability to customize and integrate platforms to enhance security and efficiency
Experience in supporting complex systems and DevOps services

Benefits:

Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.