Rackspace
PMO Technical Director IN - Cloud
Job Summary
The Program Management Director is responsible for establishing and leading the global program management office for professional services projects, particularly focused on cloud initiatives. The role involves managing large-scale cloud programs from start to finish, overseeing teams, allocating resources, and ensuring project success within scope and budget. Key responsibilities include stakeholder collaboration, risk mitigation, performance monitoring through KPIs, and driving process improvements. The ideal candidate has extensive experience in project and program management within IT or consulting environments and possesses relevant certifications.
Required Skills
Job Description
Overview
The program management director is pivotal in our organization and is responsible for building and running the global program management office for professional services engagements. This role would create the COE for Project and Program Governance. Rackspace is looking for exceptional talent who started their careers as project and program managers and have grown into building and leading PMOs for IT consulting and services companies.
- Strategic Leadership: Develop and implement a comprehensive project and program management office for leading professional services projects and programs in cloud services.
- Program Management: Lead and manage cloud programs from initiation to completion, ensuring they are delivered on time, within scope, and budget. Oversee project teams, allocate resources, and mitigate risks to achieve successful outcomes.
- Stakeholder Engagement: Collaborate with cross-functional teams, architects, and delivery managers to successfully implement programs and projects.
- Change Management: Drive organizational change management efforts, ensuring all stakeholders are informed, engaged, and trained on new cloud technologies and processes.
- Risk Management: Identify, assess, and mitigate risks associated with cloud initiatives, ensuring that security, compliance, and governance requirements are met.
- Performance Monitoring: Define Program and Project management KPIs, build a PMO dashboard, and track lead and lag indicators and KPIs to measure the success and impact of cloud programs, providing regular reports to senior leadership.
- Innovation and Best Practices: Identify opportunities for process optimization and continuous improvement within the cloud PMO. Stay up-to-date with industry trends, emerging technologies, and best practices to drive innovation and enhance the effectiveness of cloud initiatives.
- Education: Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred.
- Experience: Minimum of 10 years of experience in leading Project and Program Management office and teams for IT Services/Consulting organizations
- Experience: Minimum 5 years of experience managing and leading Cloud Professional service engagements.
- Certifications: PMP, PgMP, CSM, Prince2
- Skills: Program/Project Management. Project and Program Management tools.
- Proven track record of leading large-scale cloud transformation projects.
- Strong understanding of cloud computing technologies, architecture, and security best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects simultaneously and work under pressure.
- Strong analytical and problem-solving skills.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Rackspace
As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.