Gusto, Inc.
Principal Product Manager, Infrastructure
Job Description
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
By the Numbers:
- Named #1 best software for small business of 2024 by G2
- 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
- Over $500M in annual revenue
- The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
- There are 6.2M employers in the US, 98% have fewer than 100 employees (1)
- 550,000 new businesses are created each year in the US (1)
What Product Management is like at Gusto:
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role).
- Our Product team is lean, which means you’ll have a high degree of impact and ownership.
- We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.
About the Team:
Platform Orchestration is a newly formed team driving a key strategic initiative to transform our infrastructure capabilities into a self-service internal developer platform. Gusto’s goals of scaling and innovating are being hindered by our bespoke tooling and manual workflows. This role is critical for us to prioritize and execute on the capabilities that provide our 600+ engineers with Golden Paths and Paved Roads for them to deliver value to our customers. As the first Product Manager in the Infrastructure group, you will have an opportunity to mature our Platform Engineering initiatives and our entire engineering organization.
Here’s what you’ll do day-to-day:
- Ownership: You will own the vision, strategy, and roadmap to transform Gusto’s Infrastructure group into a Platform Engineering organization
- North Star: Build reliable workflows that allow engineers to independently interact with our setup and self-serve the infrastructure they need to run their apps and services
- Collaborate: You will work closely with the 600+ Engineering ICs and leaders across Gusto to drive the roadmap for a highly visible initiative
- Collaboration with multiple Engineering teams and cross-functional stakeholders is essential. Must be available to work within PT or MT business hours
- Infuse an Engineering-only team with a product mindset
- Develop or utilize frameworks to assess ourselves and improve the maturity of our Platform Engineering capabilities
Here’s what we're looking for:
- 8+ years of direct product management experience, including 5+ years of building technical internal products for a medium sized software Engineering organization with a focus on Platform Engineering, Platform-as-a-Service, and/or Engineering Tooling
- Has executed Engineering Organizational goals to improve engineering efficiency with demonstrated results
- Successfully collaborated with Infrastructure, Security, IT, and Product Engineering teams on balancing engineering efficiency in alignment with compliance and security
- Strong partnership with technical stakeholders in very technical domains
- Experienced crafting a strategic vision and roadmaps, evangelizing your vision, and executing against it over multiple years
- Comfortable with ambiguity
- Successfully developed continuous feedback between customer insights and team priorities
If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
Our cash compensation amount for this role is $181,000/yr to $223,000/yr in Denver & most major metro locations, and $212,000/yr to $262,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Where do PMs at Gusto work?
We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.
(1) Business Applications with Planned Wages (www.census.gov)
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
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Gusto, Inc.
A platform offering payroll, benefits, and HR management services tailored for small and medium-sized businesses.
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