Gusto, Inc.
Product Manager, Consumer Money
Job Summary
This role involves leading end-to-end product development for financial and fintech solutions targeting small business users. The candidate should have at least 3 years of direct experience in product management within fintech, with strong strategic, technical, and collaborative skills. Responsibilities include developing product vision, driving user trust, managing integrations, and ensuring regulatory compliance. The position offers opportunities to work closely with cross-functional teams and impact millions of users through innovative financial tools.
Required Skills
Benefits
Job Description
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
By the Numbers:
- Named #1 best software for small business of 2024 by G2
- 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
- Over $500M in annual revenue
- The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
- There are 6.2M employers in the US, 98% have fewer than 100 employees (1)
- 550,000 new businesses are created each year in the US (1)
What Product Management is like at Gusto:
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role).
- Our Product team is lean, which means you’ll have a high degree of impact and ownership.
- We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.
About the Team:
The Members Financial Products team elevates the value of work and the impact of income for our users. We craft financial tools designed to empower individuals paid through our platform, offering them greater control, increased confidence, and more money from every hard-earned paycheck. Growing from a startup team to a scaled organization, our team not only supports millions of users, but also drives $XX million in ARR. As critical contributors to Gusto’s rapidly evolving financial services offerings, we sustain and expand multiple product lines geared towards enhancing our customers' financial lives by making a tangible difference in how people manage and perceive their finances.
Here’s what you’ll do day-to-day:
- Ownership: Develop and communicate a clear product vision aligned with business objectives. Lead initiatives to streamline product development processes and reduce time-to-market while maintaining quality.
- North Star: Drive user confidence and trust by delivering a stable and seamless product experience that is built on top of robust integrations, efficient operations, and a comprehensive risk program.
- Collaborate: Collaborate with stakeholders across departments including Engineering, Risk, Operations, Legal and Compliance, Finance, and Design to align product goals with business strategies, key product metrics, roadmaps, and performance reports.
- Integration Management: Technical aptitude to dive into the details of financial services providers with engineering partners to ensure high-quality outcomes
- Oversee the integration of new technologies and third-party services to enhance product functionality and user experience. Ensure seamless API integrations and partnerships that support our product offerings
- Risk Management: Ensure compliance with regulatory standards and internal policies to mitigate financial and operational risks
- Partner with the Risk team to help deliver a comprehensive risk management framework tailored to our fintech products
Here’s what we're looking for:
- 3+ years of direct Product Management experience in Fintech, preferably with deep knowledge of fintech platforms
- Proven track record in leading product development from conception through to launch
- Including knowledge of financial markets, regulations, and fintech ecosystem
- Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
- Worked with mission-critical financial service providers to deliver cohesive product experiences
- Strong strategic thinking with a keen analytical mindset
- Excellent communication and presentation skills
- Ability to navigate complex technical environments and integrate various systems
If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
Our cash compensation amount for this role is $134,000/yr to $166,000/yr in Denver & most major metro locations, and $163,000/yr to $201,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Where do PMs at Gusto work?
We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.
(1) Business Applications with Planned Wages (www.census.gov)
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Gusto, Inc.
A platform offering payroll, benefits, and HR management services tailored for small and medium-sized businesses.
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