Product Manager - Dispatch

Job Title: Product Manager
Company: Snapsheet
Job Location: [Remote]
Job Type: [Full-time]

About Snapsheet:Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.

Job Overview:As a Product Manager for the Dispatch Team at Snapsheet, you'll own the strategy, roadmap, and execution of our assignment management system. This includes how claims enter our system, how they are routed to the right adjuster at the right time, and how we help adjusters be as efficient as possible. You'll work with an assignment engine algorithm that considers claim attributes to assign work and add it to adjusters' queues (work management or productivity system). In our fast-paced environment, you'll drive innovation, navigate change, and collaborate across teams to refine the platform, improve day-to-day operations, help adjusters prioritize work, automate tasks, and integrate communications, delivering valuable, user-friendly features. A passion for learning and applying insights is essential as you balance rapid product discovery with reliable execution.

Responsibilities:

• Customer-Centric Innovation: Translate customer needs into impactful product strategies.
• Roadmap Development: Prioritize and craft roadmaps that balance customer demand, market trends, and business goals.
• Feature Management: Lead product development, ensuring features meet user needs and business objectives.
• Technical Savvy: Collaborate with engineering to turn technical specs into easy-to-use features.
• Problem Solving: Focus on solving meaningful customer problems.
• Data-Informed Decisions: Leverage data and feedback to inform product decisions.
• Collaboration: Partner with teams across the business to achieve shared goals.
• Continuous Learning: Stay curious about the industry, customers, and competitors.
• Deep Knowledge: Understand customers, data, and the industry.
• Simplicity: Build intuitive products with minimal documentation.
• Adaptability: Thrive in change, finding creative solutions.
• Scrappy Execution: Deliver impactful features with limited resources.
• Risk Management: Evaluate features for value, usability, and viability.

What you’ll get:

• Remote working environment - your new commute is however long it takes to walk to your desk!
• Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
• Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
• Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!
  

Qualifications:

• 3+ of product management in SaaS or tech;
• Proven adaptability to changing conditions.
• Strong technical, strategic thinking, and problem-solving skills.
• Data-informed decision-maker with a focus on customer needs.
• Experience with agile development and cross-functional collaboration.

We’re Built to Grow With You – And That Starts With How We Support You

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

• Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better:

• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Compensation that Grows with You

For this position, the base salary range is $120,000 - $160,000. While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location.

At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does.

We are currently accepting applications for candidates who reside in the following states: {insert hire states}

*Please note that we are unable to sponsor applicants for work visas for this position at this time.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing[email protected].

Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran,status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#BI-Remote
#LI-Remote

Snapsheet is an equal opportunity employer

Snapsheet is an equal opportunity employer.