Stitch Fix
Product Operations Lead
Job Summary
The Product Operations Lead at Stitch Fix is responsible for ensuring effective execution and alignment across product, engineering, and data science teams within a tech organization focused on merchandising and supply chain systems. The role involves developing and executing strategic roadmaps, facilitating cross-team collaboration, and translating operational feedback into product opportunities. Candidates should have 5–8 years of experience in product or program management roles, with strong communication and organizational skills. The position offers competitive salary, benefits, and equity, and emphasizes fostering an inclusive, innovative company culture.
Required Skills
Benefits
Job Description
About Stitch Fix, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Team
At the forefront of redefining e-commerce personalization, Stitch Fix is a place for bright, kind individuals who are motivated by challenge and who care deeply about building amazing solutions for our customers. We believe in transforming the way people find what they love by creating industry-leading digital experiences, personalization AI technology, and a suite of custom internal products that support our unique business model.
About the Role
As a Product Operations Lead at Stitch Fix, you will play a crucial role in ensuring excellent execution and alignment across our Product, Engineering, and Data Science disciplines, as well as various business functions, to drive outsized impact for Stitch Fix. Specifically, you will be responsible for product operations within an 80+ person Tech organization focused on merchandising and supply chain systems—including inventory planning, procurement, inventory management, fulfillment center technology, logistics, and last-mile shipping.
You're excited about this opportunity because you will…
- Drive the development and execution of OKRs and roadmaps in close partnership with Tech and Product leadership, ensuring alignment with company priorities and operational needs.
- Facilitate cross-functional collaboration across Engineering, Data Science, Merchandising, Fulfillment Ops, and business stakeholders to resolve dependencies, align on priorities, and drive impactful outcomes.
- Enable exceptional end-to-end execution by translating operational feedback from planners, vendors, and warehouse teams into product opportunities, coordinating launches that span both digital and physical operations, and strengthening the post-launch feedback loop.
- Create and maintain dashboards, program trackers, and initiative summaries that enable leadership to view roadmap progress, cross-functional dependencies, and overall delivery health across fulfillment and merchandising initiatives.
- Oversee the tools and platforms used by the product team to ensure effective execution, collaboration, and information flow. Streamline product development processes and org-wide documentation to enhance efficiency.
- Partner with the Tech leadership team to identify team, organizational, and ongoing education opportunities. Support onsite and strategic planning.
- Drive special projects to identify and execute new opportunities, technologies, and areas to double down on that will drive meaningful business impact.
We’re excited about you because…
- You have a bachelor's degree in a related field with 5–8 years of experience in product operations, product management, strategy operations, program management, strategy consulting, or a similar role.
- You are inquisitive and proactive—driven by challenge and motivated by building strong relationships to accomplish shared goals. You are flexible, with the ability to clearly communicate trade-offs and influence decisions across teams.
- You have a proven ability to manage complex, cross-functional product portfolios (e.g., 30+ workstreams across 8+ teams)—navigating dependencies, aligning stakeholders, and driving measurable business impact.
- You are a strong communicator, with extensive experience influencing and distilling complex problems for different audiences, regardless of discipline or level.
- You have experience mastering product management tools (e.g., Asana, Jira) and methodologies (e.g., Scrum, Agile).
- You value mindfulness and lead with kindness, fostering a thoughtful and inclusive approach to collaboration and decision-making.
- You are a proactive, self-motivated problem solver who thrives in ambiguity, collaborates well across teams, and brings structure and clarity where none exists.
- You believe in our mission of helping our clients to look, feel, and be their best selves.
Why you'll love working at Stitch Fix...
- We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
- We cultivate a community of diverse perspectives— all voices are heard and valued.
- We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
- We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
- We boldly create the future while keeping equity and sustainability at the center of all that we do.
- We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected].
You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness
Stitch Fix
Stitch Fix is personal styling for men, women & kids that sends clothing to your door (with free shipping & returns). Get started & find clothes you'll love!
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