Regional Director, Commercial Sales - Segment

See yourself at Twilio

Join the team as Twilio’s next Regional Sales Director, Commercial - Segment.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

Twilio Segment is looking for a Leader to run one of our Commercial Segment sales organizations. The candidate will be responsible for leading a team of Segment AEs that will drive opportunities through the entire sales cycle from discovery to close, employing a solution-oriented sales methodology with a focus on use cases spanning customer data and marketing activation.

The right person for this role is passionate about coaching and career development for early in career full-cycle sellers, excited about new logo acquisition across high-growth Mid-Market and small Enterprises, and experience driving scaled customer expansion motions. Responsibilities include managing a team of AEs driving the sales process from internal leads as well as prospecting new business prospects and managing these deals to close. Additional responsibilities will include the execution of GTM strategies in the region in close collaboration with the Sales AVP and respective marketing and solution engineering teams.

Responsibilities

In this role, you’ll:

• Help develop and execute our strategy to grow revenue and advance the career of our sales team
• Recruit, develop and enable a team of account executives
• Oversee and ensure successful execution of high velocity and strategic sales cycles
• Engage at the executive level with a range of companies from venture backed high-growth technology companies to strategic Mid-Market companies looking to modernize their marketing and analytics tech stacks
• Motivate individuals and team to exceed targets through coaching and mentorship
• Accurately forecast the business monthly and quarterly
• Meet and exceed monthly, quarterly and annual sales goals

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Have 3+ years of direct sales leadership experience leading teams selling into SMB to small-Enterprise accounts
• Maintain a proven record of consistently exceeding quotas
• Are strategic enough to build a team, but tactical enough to execute on a day-to-day basis
• Are proficient in modern sales processes/methodologies with emphasis on track record of coaching to the Challenger framework
• You have proven experience in hiring, training, and retaining high performing AEs across Commercial roles
• Are passionate about the marketing technology & data landscape
• Have excellent presence and proven ability to influence at all levels
• Possess strong analytical skill with a deep understanding of forecasting & managing through data

Desired:

• Challenger Sales
• MEDDPICC Training
• Command of the Message
• Hoffman Sales Training
• Martech Sales and/or Management experience

Location

This role will be remote, and based in the USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10-15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $153,520.00 - $191,900.00
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $162,000.00 - $202,500.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $170,560.00) - $213,200.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until April 1, 2025, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.