Wiz, Inc.
Renewal Manager
Job Summary
The role involves managing customer renewals to ensure retention and growth by handling the quote-to-close process and maintaining accurate forecasts. Candidates should possess at least three years of experience in cybersecurity or SaaS renewals, with strong collaboration and relationship-building skills. The position requires a high level of business and sales understanding, along with familiarity with relevant systems like Salesforce and CPQ. The focus is on achieving revenue goals, mitigating churn, and working closely with Customer Success and partner teams to drive renewal success.
Required Skills
Job Description
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
**Disclaimer: This is a pipeline posting, not an active role—submit your application to be considered for future opportunities that match your skills.**
SUMMARY
Working closely with Wiz's broader Sales and Customer Success teams, our Renewal Managers play a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit a high level of business and sales acumen while maintaining a customer-first approach.
WHAT YOU’LL DO
- Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
- Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts
- Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
- Maintain and report an accurate forecast of renewals within assigned book
- Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
- Escalate whenever appropriate to help resolve customer concerns
- Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
- Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
- Collaborate cross functionally with Legal and Deals Desk as applicable
- Recommend and contribute to process improvements
WHAT YOU’LL BRING
- 3+ years of related cybersecurity and renewals experience
- Ability to work independently and as part of a team
- High collaborative with ability to succeed in an entrepreneurial environment
- Proven track record of success and over-achievement of renewal quota in previous positions
- Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
- Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
- Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
- Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Wiz, Inc.
Wiz is the unified cloud security platform with prevention and response capabilities, enabling security and development teams to build faster and more securely.
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