Maximus Health
RN Lead (Remote)
Job Summary
The RN Lead at Maximus Medical Group is responsible for overseeing nursing operations and managing the Care Coordination team within a digital health environment. The role involves developing workflows, supporting patient messaging, and ensuring regulatory compliance, with a focus on high-quality, patient-centered care. Candidates should have at least five years of nursing experience, including telehealth, and strong leadership and communication skills. The position offers comprehensive health benefits and flexible time-off policies.
Required Skills
Benefits
Job Description
Position is Remote (US/Canada)
No agencies please
Company Overview
Maximus(https://www.maximustribe.com/) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.
About the Role
As theRN Lead at Maximus Medical Group, you will oversee and help shape the future of nursing operations within our integrated care team. This individual will serve as both a clinical and administrative leader—managing our Care Coordination team while also contributing to the development of nursing workflows and protocols.
As the RN Lead, you’ll report directly to the Medical Director and work closely with the Practice Manager. You’ll be instrumental in establishing and refining the scope of practice for RNs at Maximus Medical Group, building efficient workflows, and improving the overall delivery of patient care. You’ll also serve as a frontline clinical resource, providing hands-on support through patient messaging and clinical guidance.
This is a critical leadership role for someone passionate about scaling high-quality, patient-centered care in a digital environment.
Key Responsibilities
Team Leadership & Oversight
Lead and manage the Care Coordination team, providing coaching, feedback, and performance management.
Serve as the primary point of contact for day-to-day clinical operations within the Integrated Care team.
Partner with the Medical Director and Practice Manager to set team priorities and ensure alignment across departments.
Clinical Care & Support
Support patient messaging workflows by responding to clinical inquiries and concerns with empathy and professionalism.
Assist in triaging patient concerns and coordinating appropriate follow-up care.
Act as a clinical escalation point for Care Coordinators and Providers.
Workflow & Protocol Development
Define and evolve the RN scope of practice in alignment with Maximus’ protocols and regulatory requirements.
Develop and optimize workflows for Care Coordination, lab tracking, prescription support, and other clinical operations.
Collaborate with Product and Operations teams to improve tools and processes for nursing functions.
Cross-functional Collaboration
Liaise with Engineering, Product, and Clinical leadership to represent the voice of nursing in platform improvements.
Participate in QA reviews and support onboarding/training of new RNs or care team members.
Qualifications
Current, unrestricted CompactRN licenserequired; CA licensure preferred.
Minimum5 years of nursing experience, with at least2 years in telehealth or remote care delivery.
Prior experience leading or managing teams.
Deep understanding of digital health workflows and the role of nursing within integrated care models.
Strong communication skills, both written and verbal.
Able to work cross-functionally and thrive in a fast-paced, evolving startup environment.
Comfortable using EHRs, patient communication platforms, and clinical decision support tools.
Preferred Qualifications
Experience launching or scaling care coordination functions in a digital health environment.
Exposure to chronic care management, hormone health, or wellness-focused protocols.
Background in developing clinical workflows or training materials.
What We Offer (Benefits):
Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)
Full Suite: Medical, Dental, Vision, Life Insurance
Flexible vacation/time-off policies
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