Wrike
Sales Development Representative
Job Summary
This role involves engaging with potential customers, qualifying leads, conducting discovery calls, and preparing detailed summaries for sales teams. Candidates should have strong communication skills, familiarity with CRM systems like Salesforce, and the ability to work collaboratively in a fast-paced environment. The position emphasizes relationship building, understanding customer needs, and supporting marketing efforts to grow the sales pipeline. Wrike offers structured training, flexibility for remote work, and multiple employee benefits.
Required Skills
Benefits
Job Description
About the Role:
- We are looking for a driven and passionate Sales Development Representative to join our Inside sales team at Wrike. As a Sales Development Representative (SDR) at Wrike, you’ll be the first point of contact for potential customers, establishing relationships and identifying needs to determine qualified sales opportunities. You’ll play a critical role in building Wrike’s pipeline, driving our brand presence, and setting the stage for long-term customer success. Our SDRs are considered sellers in waiting, and we love to promote from within.
- If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
Your Impact:
- Promptly follow up and qualify inbound marketing leads across target ICPs (Ideal Customer Profiles) and key industry segments.
- Engage in deep-dive discovery calls to understand prospect needs, challenges, and buying signals, and determine fit with Wrike’s solutions.
- Prepare detailed qualification summaries for Account Executives and account managers, including key contact information, company background, and potential deal size.
- Accurately and consistently update CRM (Salesforce) with prospect data, call notes, and meeting outcomes.
- Track and analyze your activity and performance metrics, identify areas for improvement, and share insights with management.
- Collaborate closely with Account Executives, Marketing, and fellow SDRs to refine messaging, improve conversion rates, and maximize pipeline growth.
- Stay up-to-date on industry trends, competitor landscape, and Wrike’s evolving offerings to effectively engage and qualify prospects.
- Support marketing efforts by following up on inbound leads and inquiries, and route qualified opportunities to the appropriate Account Executives for further development and closure.
Your Qualifications:
- Fluency in English language skills
- Eagerness to learn, grow, and excel in a fast-paced sales environment
- Ability to support Eastern Standard Time (EST) working hours (8 AM to 5 PM EST), with flexibility as needed
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multitask, prioritize, and manage time effectively
- Experience with CRM and opportunity management systems (preferably Salesforce)
- Ability to thrive in a collaborative, innovative, and rapidly changing environment
- Self-motivated, competitive, and driven to achieve and exceed goals
Standout Qualities:
- Bachelor’s degree from an accredited university
- 1+ years’ experience in Sales Development or a similar B2B and client facing role
- Positive and energetic phone presence, with excellent listening and persuasion skills
- Experience with sales engagement platforms (e.g., Salesloft, Salesforce , LinkedIn Sales Navigator) and solution-selling
- Demonstrated success in meeting or exceeding monthly and quarterly targets
- Personally accountable, highly organized, and empathetic to customer needs
- Passion for working with new technologies and a consultative, value-driven sales approach
- Experience in work management, project management, or collaboration software sales
- Additional language proficiency (if relevant to the territory)
Team Dynamics:
- You’ll join a collaborative, high-energy sales team that values open communication, knowledge sharing, and mutual support. We believe our best results come from working together; celebrating wins, learning from challenges, and continuously improving our approach. You’ll work closely with Account Executives, Marketing, and other SDRs, aligning strategies and sharing insights to drive results. At Wrike, you’ll find a team that celebrates both individual and collective achievements, fostering a sense of shared purpose and camaraderie as you develop your skills and build lasting relationships.
Our Work Style:
- Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
- Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
- Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
- Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
Why Join Wrike?
- Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
- 25 days of paid vacation
- Pension scheme
- Life Insurance plan
- Health Insurance
- Income Protection
- Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents)
- Bike to Work scheme
Your recruitment buddy will be Arjola Stejskal, Talent Acquisition Specialist
#LI-AS1
Who Is Wrike and Our Culture
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Wrike
Only Wrike's work management platform gives your team full visibility and control over all your tasks and projects. Project management software has never been more collaborative.
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