Pipe17

Sales Development Representative (Ecommerce - Outbound SDR)

Job Description

Our agreement with employees

Pipe17 is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Pipe17, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. We try to set up an environment where every employee can feel deep pride in the work they do.

The Role

We are seeking a proactive and results-driven Outbound Sales Development Representative (SDR) to identify and qualify high-potential accounts within a designated AE territory. This role requires strategic outbound prospecting, engagement with key decision-makers, and close collaboration with Account Executives to drive pipeline growth.

Responsibilities

Research and identify ideal prospects based on ICP (Ideal Customer Profile) criteria.
Execute multi-channel outreach campaigns, including cold calls, emails, and LinkedIn messaging, to engage and qualify potential customers.
Conduct discovery conversations to assess prospect needs, pain points, and business challenges.
Work closely with an Account Executive to execute Account-Based Marketing (ABM) strategies and prioritize outreach within the assigned territory.
Develop personalized outreach strategies that resonate with target accounts and increase engagement.
Handle and address common objections to maintain momentum in the sales process.
Track all prospecting activities in HubSpot CRM and ensure data accuracy.
Regularly report on outbound efforts, including key performance metrics such as meetings booked, conversion rates, and pipeline impact.

About You

Strong ability to identify, engage, and qualify high-value prospects through strategic outbound efforts.
Excellent communication skills, with the ability to craft compelling messaging and navigate conversations effectively.
A structured and process-driven approach to prospecting, ensuring consistent follow-ups and data tracking.
Collaborative mindset, working closely with Account Executives and cross-functional teams to drive success.
Prior experience in ecommerce technology, SaaS, or a related industry is preferred.
Highly organized, able to manage multiple outreach efforts simultaneously, and comfortable with CRM tools (HubSpot preferred).
A self-motivated professional with a strong work ethic and a results-driven attitude.

Qualifications

3-5+ years of SDR/BDR experience in a SaaS company, preferably within ecommerce technology or operations.
Experience working in a startup or fast-growing environment.
Proven success in outbound prospecting, including ABM-style engagement and multi-touch outreach.
Proficiency in CRM platforms, preferably HubSpot, with the ability to generate reports and optimize workflows.
A methodical and disciplined approach to tracking leads, follow-ups, and pipeline metrics.

Compensation (US FTE)

Competitive salary
Great healthcare + dental + vision coverage
Retirement plan
Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation

About Us

Pipe17 is a venture funded software startup headquartered in Seattle, WA with a significant presence in the San Francisco Bay area.

We offer an innovative SaaS platform for ecommerce operations that automates management of order, inventory and product flows between 100+ ecommerce applications. Using Pipe17 our customers grow faster and serve their customers better all while reducing operational costs.

We are a solution business with innovative technology that is 10-100X faster than competitors. Selling both direct and through a growing network of partners, we are growing fast with many happy customers.

Pipe17 is backed by GLP Partners, a leading investor in the ecommerce logistics space. We recently raised a large round of capital to fund our growth, which you can read about here.