Instacart
Sales Systems and Tools Manager
Job Description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
At Instacart, our Business Development team focuses on establishing, nurturing, and growing our partnerships with brick-and-mortar stores and CPG brands across North America. Our team is the glue between our 1,400 retail banners and our teams at Instacart. As a Sales Systems & Tools Manager I within the Commercial Excellence organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success.
About the Role
As a Sales Systems & Tools Manager I, you will act as a liaison between the technical and non-technical departments. You will partner cross functionally with IT and business teams to design, implement, and maintain best-in-class technology solutions for Instacart’s BD Retail business. You will manage the day-to-day operations of the tools platform, including sales support on CPQ, Salesforce, and integrated third-party tools. In this role, you will also help influence the strategy for Instacart’s sales tools ecosystem to meet the growing needs of the business.
About the Team
Systems & Tools (S&T) sits within Commercial Excellence, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. S&T is uniquely positioned to provide centralized tooling support to the sales organization by leveraging our partnerships, harnessing our technical skills, and tapping into our program management expertise. We aim to empower our sales teams by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.
About the Job
- Work with business stakeholders to analyze and document requirements on sales initiatives
- Partner with technical teams to design and deploy CPQ & Salesforce solutions using agile
- Run the day-to-day operations of the platform, including customizing CPQ & SFDC as needed
- Support third-party tool pilots, integrations and reporting to enhance sales productivity
- Own and drive enhancements to improve the quality, efficiency, and adoption of tools
- Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment
About You
Minimum Qualifications
- Bachelor's degree of higher in Business Administration, Finance, Engineering, or Computer Sciences
- 3-4 years of applicable experience
- Salesforce Admin 201 Certification
- Prior experience with building and managing CPQ
- Aptitude with sales technology and enablement tools
- Strong communication skills, both written and verbal
Preferred Qualifications
- Experience with Sales Operations in the CPG industry
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Interested in this job?
Applications are no longer being accepted for this job.
Instacart
A grocery delivery service allowing users to order from local stores and have items delivered by personal shoppers.
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