You.com
Senior Forward Deployed Engineer
Job Summary
This role involves designing and developing AI applications in Python, working closely with customers to lead discovery sessions and ensure successful deployment. The Senior Forward Deployed Engineer monitors system performance, improves existing systems, and builds internal tooling to automate tasks. Strong communication skills and problem-solving abilities are essential, with experience in machine learning and cloud platforms being advantageous. The position emphasizes collaboration, rapid learning, and delivering impactful AI solutions for enterprise customers.
Required Skills
Benefits
Job Description
you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.
We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us!
About the Role
AI is transforming how enterprises sell, support, and operate — surfacing hidden knowledge, automating workflows, and collapsing weeks of effort into minutes. As a Senior Forward Deployed Engineer, you’ll act like a startup CTO, turning this vision into robust, production-ready AI solutions that ship fast and deliver measurable wins for our customers. You will get a front seat to AI applications in the economy along with defining and shaping the future.
Responsibilities
- Build and Ship: Design and develop AI applications primarily in Python. Run evaluations to validate models and package solutions for Kubernetes, AWS, or adapt them to customer on-premises clusters.
- Work with Customers: Lead discovery sessions, guide pilot projects, and ensure successful deployments. Collaborate mostly remotely with occasional on-site workshops.
- Run and Improve: Monitor system performance and reliability. Add to the logging, billing and auth services. Build internal tooling to automate repetitive tasks.
- Share What You Learn: Provide feedback on patterns, pain points, and reusable modules to the core product team to influence the future direction of the AI platform.
Qualifications
Required:
- 5+ years of experience writing solid production-quality software.
- Hands-on experience with LLMs and a solid understanding of machine learning fundamentals.
- Strong customer empathy: ability to listen, ask insightful questions, and translate real-world pain points into intuitive technical designs.
- Product-minded approach: focus on outcomes, comfortable shaping scope with product managers, defining success metrics, and making trade-offs to accelerate learning.
- Excellent communication skills, able to engage effectively with executives and engineers both remotely and on-site.
- Versatile problem-solver who thrives in ambiguous environments and enjoys rapid learning.
Nice to Have:
- Experience in forward-deployed or product-oriented roles.
- Exposure to regulated industries such as healthcare or finance.
- Proficiency with Terraform or Pulumi and experience across multiple cloud platforms.
- Experience integrating with ERP, CRM, or other large enterprise systems.
- Experience mentoring junior engineers or leading small technical teams.
Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.
Company Perks:
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Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
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Flexible PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge*
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A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*
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12 weeks of paid parental leave in the US*
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401k program, 3% match - vested immediately!*
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$500 work-from-home stipend to be used up to a year of your start date*
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$1,200 per year Health & Wellness Allowance to support your personal goals*
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Chance to collaborate with a team at the forefront of AI research
*Certain perks and benefits are limited to full-time employees only
you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
You.com
Artificial intelligence designed for collaboration - with AI Agents that can research, solve problems, and create content for you and your team.
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