ezCater, Inc
Senior Manager, Sales Operations Strategy (Remote)
Job Summary
The Sr. Manager, Sales Strategy at ezCater plays a leadership role in developing and executing programs to support sales growth and operational excellence. The position involves collaborating with sales and cross-departmental teams to streamline processes, leverage data, and implement solutions that accelerate sales performance. The role requires extensive experience in sales operations, strong leadership, analytical skills, and the ability to manage complex projects in a fast-paced environment. The candidate will contribute to optimizing sales processes, manage performance metrics, and drive strategic initiatives within a dynamic organization focused on food for work solutions.
Required Skills
Benefits
Job Description
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
The Sr. Manager, Sales Strategy is a key leadership role accountable for the development of programs to support and accelerate the sales strategy while driving operational excellence within the sales organization. This individual will lead a team and work directly with the Director of Sales Operations to streamline processes, enhance efficiency, and support the execution of the sales strategy. The Sr. Manager will proactively identify areas of opportunity within the business, propose actionable solutions and lead cross-functional project teams while executing on their own key projects all with the focus of accelerating sales growth.This position supports a fast moving sales organization and will require someone who is able to operate in a nimble yet thorough manner through implementation of short term solutions while more formal solutions are designed.
What You'll Do:
- Strategic Planning: Collaborate with the Director of Sales Operations and other Sales Operations team members to develop and execute the sales strategy. Translate strategic goals into actionable plans and ensure alignment across the sales organization.
- Operational Efficiency: Leverage data to identify and implement process improvements to enhance the efficiency and effectiveness of the sales teams. Ensure that sales processes are streamlined, optimized, and utilized resulting in accelerating sales.
- Process Governance and Optimization: Partner with sales enablement, CRM management and other sales operations partners do create a governance framework to manage sales processes and integrate into the CRM systems.
- Cross-Functional Collaboration: Facilitate communication and collaboration across departments to support sales initiatives and resolve issues to accelerate sales performance.
- Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure the success of sales initiatives. Provide regular reports and insights to the Director of Sales Operations and executive team.
What You Have:
- Minimum of 8-10 years of demonstrated experience in sales operations, sales management, or a related role with at least 2 years of direct leadership experience
- Proven track record of managing complex projects in a fast paced environment and driving operational excellence.
- Strong cross-functional leadership and management skills, with the ability to lead by influence across the organization.
- Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations to leadership.
- Exceptional communication and interpersonal skills, with the ability to work collaboratively across departments.
- Strong understanding of sales processes, process governance, CRM systems, and sales performance metrics.
- Ability to thrive in a fast-paced and dynamic environment.
The national cash compensation range for this role is $164,000-$235,000*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
ezCater, Inc
ezCater is a Boston-based company that connects businesses with restaurants and caterers through an online marketplace
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