Monzo
Senior Product Manager
Job Summary
The role is for a Senior Product Manager at Monzo, responsible for leading cross-functional teams to develop and execute product strategies aligned with company goals and customer needs. The position emphasizes building impactful, customer-focused experiences through collaboration with engineering, design, data, and other teams. Candidates should have experience in product management, data-driven decision-making, and leading high-performing teams in a fast-growing environment. Benefits include stock options, flexible work arrangements, relocation support, and professional development opportunities.
Required Skills
Benefits
Job Description
đ Weâre on a mission to make money work for everyone.
Weâre waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Weâre not about selling products - we want to solve problems and change lives through Monzo â¤ď¸
Hear from our UK team about what it's like working at Monzo â¨
đLondon or Remote in the UK | đ° ÂŁ95,000-ÂŁ120,000 (depending on experience) + stock options + Benefits | Product at Monzo | Hear from the team
About Monzo
Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years weâve built a banking app with very high daily engagement and an NPS thatâs well above the norm. 10 million UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions of lives.
đWeâre now gearing up for our next phase of growth, from 10 million to 20 million customers. As we launch more and more financial products, and our customersâ financial lives become more complex, personalising the experience is a key priority.
We are at a very exciting point in our growth journey and looking for ambitious, deep thinking product and customer obsessed talent to join us!
The potential impact of Monzo is huge and weâre only 1% done and we have the opportunity to impact billions of peopleâs lives. Weâre still a scaling team with lots still to accomplish.
What youâll be working on:
As a Senior Product Manager, youâll lead one or more cross-functional teams to define and deliver a strategy that helps customers make the most of Monzo.
That means youâll:
- Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzoâs goals and an exceptional customer experience.
- Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time.
- Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver.
- Deliver impact: define, deliver and measure the impact of the customer-focused experiences you create.
You should apply if:
- You are an experienced product manager, and have led high-performing teams to ship world-class products at a fast growing company.
- You have a track record of leading consumer efforts that drive significant value for customers and the business.
- You're data-driven and commercial, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact.
- You can systematically break down and solve complex problems.
- You have good judgement, and have a track record of making good decisions in complex situations where thereâs often no âright answerâ.
- You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
- You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
- Youâre a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
- Youâre passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
- Youâre intellectually honest about your work's performance, continually striving for improvement.
- Youâre a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
The interview process:
Our interview process usually involves 4 main stages:
- Recruiter Call
- Initial Call with Hiring Manager
- Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership.
Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]
Whatâs in it for you:
đ° ÂŁ95,000-ÂŁ120,000 â plus stock options & benefits
âď¸ We can help you relocate to the UK
â We can sponsor visas.
đThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London).
â° We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
đ Learning budget of ÂŁ1,000 a year for books, training courses and conferences
â And much more, see our full list of benefits here
Equal opportunities for everyone
Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ
Monzo
Organise, save & invest with a free UK current account, joint account or business account. Make your money more Monzo.
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