Roo
Senior Product Manager
Job Summary
This role involves leading product initiatives within Roo's animal healthcare labor marketplace, focusing on driving impact across core product areas. The Senior Product Manager will collaborate with engineering, design, and analytics teams to develop and optimize features centered on user experience and marketplace efficiency. Candidates should have at least six years of product management experience, with a background in marketplaces or B2B2C environments preferred. The position emphasizes data-driven decision-making, cross-functional teamwork, and an iterative approach to building scalable solutions that improve user satisfaction and operational effectiveness.
Required Skills
Benefits
Job Description
About the Role
Your Responsibilities
- Unite your team behind a strategy to tackle your initiative goals.
- Own and execute the roadmap for one of Roo’s core product areas (e.g., provider experience, hospitals, enterprise)
- Lead the product process and maintain a rolling roadmap with emphasis on always finding the best project to drive maximum impact toward your north star metric.
- Adopt an experimentation mindset, finding ways to quickly test and iterate on your hypothesis
- Devise creative product solutions to the core problems facing your team.
- Ensure that the projects delivered are improvements to the user experience.
- Collaborate with cross-functional teams (engineering, design, operations, support, marketing) to define and ship high-quality solutions.
- Use data and research to deeply understand user needs, pain points, and opportunities
- Proactively identify bottlenecks or inefficiencies in funnel metrics and propose scalable solutions.
- Partner closely with the VP of Product to influence company-wide product strategy and culture.
Qualifications
- 6+ years of operating as a product manager. Ideally with 2+ years in a marketplace or B2B2C environment.
- Strong user empathy and customer-first mindset—you're energized by solving real problems for real people.
- Excellent communication and collaboration skills; you know how to bring cross-functional teams together and keep everyone aligned.
- Experience using data (quantitative and qualitative) to inform product decisions.
- Comfortable in ambiguity, with a bias toward action and a track record of shipping impactful features.
- Natural leadership. You know how to influence people to get things done across any job function. People love working with you.
- Ability to think big and small to build a portfolio of experiments and larger features. You are as comfortable whiteboarding a completely new experience as you are optimizing an existing flow and know when to do which.
- Prioritize UX. You think deeply about how the product fits into the life of the customer and can prototype solutions as a method of communicating your ideas for improvement.
- Bonus: Experience in labor marketplaces, healthcare tech, or scaling products at an early-stage startup.
While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for examples of compensation ranges based on state averages.
Exact compensation may vary based on skills, experience, and location.
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Roo
Roo is the #1 veterinary relief platform connecting the largest network of veterinarians and technicians with hospitals for freelance relief jobs.
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