Senior Program Manager | Payments

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

*Big news: Gympass is now Wellhub!
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.

THE OPPORTUNITY

We are hiring a Senior Program Manager for our GPS (General Platform Services) team in Portugal!

We are looking for a dynamic and results-oriented Program Manager to lead and manage deliveries for our Payments teams. In this role. You will collaborate closely with Tech Leads to define clear requirements, establish robust processes, and ensure alignment on project objectives.

You will have ownership of the product roadmap for Payments, tracking results meticulously, and regularly reporting progress and key insights to stakeholders. Additionally, this role requires close collaboration with the Finance and Growth teams, reflecting the strategic importance of Payments within the company's current priorities. Your strategic vision and strong cross-functional relationships will drive successful outcomes and significantly contribute to the overall growth and operational excellence of the organization.

• Design solid product features and experiences that positively impact millions of users, corporate clients, and partners globally, balancing security with seamless customer experiences;
• Contribute to the growth objective by improving conversion and reducing churn due to payment failure;
• Build, communicate, and review your product strategy with internal stakeholders to get the buy-in;
• Drive product planning, build and manage a well-thought-out roadmap of your product;
• Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data that supports good product decisions;
• Help the discussion of OKRs, goals, metrics, KPIs, and track their progress;
• Manage our backlog and lead meetings with engineers, data scientists, designers, and stakeholders;
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

• Expertise in leading impactful product development with a proven track record of it.
• Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes;
• Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions;
• Collaborative and approachable, being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams.
• Knowledge of Agile methodologies, with experience leading teams in fast-paced, iterative development environments;
  
• Fluent in English, with excellent communication skills both written and verbal.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience working in close collaboration with cross-functional teams, an advanced/fluent level of English, and knowledge of agile methodologies are mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and well-being of our employees. Our benefits include:

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access digital fitness programs and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page!

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.
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