Salsify
Senior Retail Strategy & Ops Associate
Job Summary
The role of Senior Network Strategy and Operations Associate involves overseeing the end-to-end process of launching new network channels and developing growth strategies to maximize customer value. The candidate will build and optimize delivery frameworks, facilitate cross-functional collaboration, and communicate roadmaps effectively. Required qualifications include over three years of experience in program or project management, strong organizational skills, and excellent communication abilities. The position emphasizes strategic planning, change management, and team coordination within a dynamic, fast-paced environment.
Required Skills
Benefits
Job Description
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
About the Opportunity
Salsify’s Network team is on a mission to grow and scale the world’s most trusted, open, and complete product data network. As a Senior Network Strategy and Operations Associate, you will own the end-to-end process of bringing new network channels to market and launching needle-moving network growth strategies. You will own, build and facilitate a delivery framework that ensures a seamless journey to provide our brand customers with new syndication destinations, while also creating success and value for our retail customers – a true opportunity to impact both sides of our network.
We are looking for a self-motivated individual who is:
- Passionate about delivery processes and driving cross-functional collaboration, including Retail Success, Customer Success, R&D, Professional Services, Support, and go-to-market functions
- Equally adept at building and optimizing delivery processes as well as shepherding initiatives through those processes to achieve results and measure outcomes
- Skilled in balancing a strategic delivery vision with meticulous attention to detail and follow-up
How You'll Make an Impact:
- Maximize customer value for both sides of our network by facilitating new destination releases through effective program planning frameworks and tools
- Enable future-facing Customer and Support teams by clearly communicating the roadmap and driving change and release communications.
- Enhance cross-functional collaboration and clarity for all new, migrated, and improved channel releases
- Create innovation and production capacity by organizing strategic programs for the Retail Strategy & Operations team
You'll Enjoy This Role If You Have:
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Structured Thinker: You enjoy shaping vague or complex questions and hypotheses into organized, structured analyses and frameworks (i.e., untangling the knot).
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Outcome-Oriented: You focus on insights that compel action, not just interesting findings.
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Evidence-Guided: You back recommendations with thorough analysis, balancing attention to detail with efficiency.
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Curious & Resourceful: You delight in learning, exploring new ideas, collaboratively brainstorming, and proactively seeking out information or experts.
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Proactively Collaborative: You excel at working independently, but also actively build relationships to foster healthy dialogue and gain stakeholder buy-in or feedback.
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Agile: You adjust quickly to changing priorities while maintaining high quality standards, and enjoy operating with some degree of ambiguity.
Must have:
- 3+ years of experience in a Program Manager, Traffic Manager, Milestone Manager, or similar role leading multiple product or program initiatives
- Strong organizational skills with the ability to manage numerous tasks and stakeholders effectively
- Demonstrated experience driving cross-functional team results and addressing misalignment
- Ability to anticipate risks and challenges in programs, and take a proactive approach to problem-solving
- Excellent written and verbal communication skills with ability to synthesize information from multiple sources and simplify complex materials
- Experience in reporting status and risks to executive leadership and managing change communications across teams.
- Demonstrated aptitude for problem-solving, including the ability to break down a problem, logically structure thoughts, identify key questions, challenge assumptions, and recommend solutions.
- Ability to empathize with diverse stakeholders and adapt strategies to align with their perspectives while achieving project objectives.
- Comfortable operating with high energy and resilience in a fast-paced, dynamic work environment.
Bonus Points If You Have:
- SaaS experience
- Proficiency in JIRA and Confluence
- Experience developing and rolling out process frameworks and managing change effectively
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- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent '[email protected]' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].
Salsify
Drive sales growth and deliver winning shopping experiences with Salsify PXM, the product experience management platform for modern commerce.
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