Instacart
Senior Sales Systems & Tools Manager
Job Summary
The role involves managing sales systems and tools within the advertising team at Instacart, focusing on designing and maintaining technology solutions to support sales and marketing initiatives. The candidate will liaise between technical and non-technical teams, lead transformation projects, and oversee day-to-day tool operations. Requirements include experience with Salesforce, digital advertising, and strong communication skills, with a preference for CPQ experience. The position offers remote work options, competitive benefits, and potential equity grants.
Required Skills
Benefits
Job Description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
At Instacart, our ad team’s vision is to connect consumers with the brands they love. We believe in the power of advertising to drive significant results for brands, consumers, and our shareholders alike. As a Senior Sales Systems & Tools Manager within the Commercial Excellence organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success.
About the Role
As a Senior Sales Systems & Tools Manager, you will act as a liaison between the technical and non-technical departments. You will partner cross-functionally with IT, Product, Marketing to design, implement, and maintain best-in-class technology solutions for Instacart’s Ads businesses. You will drive long-term Sales and Marketing transformation projects, as well as day-to-day operations of the tools platform. You will also help influence the strategy and roadmap to scale Instacart’s tools ecosystem to meet the growing needs of the business.
About the Team
Systems & Tools (S&T) sits within Commercial Excellence, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. S&T is uniquely positioned to provide centralized tooling support to the sales organization by leveraging our partnerships, harnessing our technical skills, and tapping into our program management expertise. We aim to empower our sales teams by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.
About the Job
- Drive the vision, scope, and strategy of the Ad Sales roadmap for Salesforce and related tools.
- Work with Sales and Marketing leaders to analyze and document requirements on tooling initiatives.
- Partner with technical teams in IT and Product to implement high quality solutions on Salesforce.
- Manage end-to-end change management for Ad Sales, Order-to-Cash, integration and AI projects.
- Balance tasks independently in a fast paced, dynamic environment with superior problem-solving skills.
- Run the day-to-day support and operations of the tools platform, and perform other tasks as needed.
About You
Minimum Qualifications
- Bachelor's degree or higher in Business Administration, Finance, Engineering, or Computer Sciences.
- 7-8 years of applicable experience, preferably in a digital advertising or e-Commerce organization.
- Salesforce Admin 201 Certification or equivalent.
- Proven track record leading complex Salesforce and digital advertising initiatives from concept to execution.
- Aptitude with sales and marketing automation tools, vendor evaluations.
- Strong communication skills, both written and verbal.
Preferred Qualifications
- Prior CPQ experience.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Instacart
A grocery delivery service allowing users to order from local stores and have items delivered by personal shoppers.
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