Senior Software Engineer - Core Entities team - Remote from Portugal

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall:At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

We are looking for an engaged and passionateSenior Software Engineerto join our growing engineering department and be part of ourCore Platform team.

You will be responsible for thedesign, development, deployment, andoperationof business-critical features that add customer value.Operationalexcellence,metrics,observabilityandbest practices,evangelization, andmentoring in your team and across the whole of Engineering will be part of your day to day job.

UsingRuby andTypescripts back-end stacks, appropriate for each requirement, but always hosted onAWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).

• Build and operate distributed,real-time services powering core of our product
• UsingRubyandTypescript / Node.js, build, test and deploy applications and systems
• Own meaningful parts of our service, have an impact, grow with the company
• Leadarchitectural decisions for new and existing services
• Drive projects that increaseplatform’s resilience andscalability
• Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

• You have at least 5+ years of experience in back-end development with some of those languages Ruby / Ruby On Rails / Typescript / NodeJS, with a focus on delivering for security, scalability, reliability and performance.
• You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).
• Autonomous with a proven track record in delivering complex projects in time and scope
• Desire to work in a fast paced, high-growth tech first environment

We know that success comes from smart work and deserves to be recognized and rewarded

We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

🚀 Key moment to join Aircall in term of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, arecore to our Aircall journey.

We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that canenrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providingequal opportunitiesto develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, andkeep this conversationopen because we realize that we have work to do and much to learn.

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