Senior Solutions Engineer | 100% Remote | VC-backed, SaaS Company

Who We Are

Process Street is a no-code workflow platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform stores knowledge where the action happens, ensuring thorough and error free execution of workflows that our global customers run their businesses on. We service over 3k customers around the world, such as Airbnb, Spotify, AstraZeneca, and Accenture, and are VC-backed by Accel, Salesforce, and Atlassian.

Our Mission

To make work fun, fast, and faultless for teams everywhere.

Our Culture

Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections are what make teams strong, so we regularly do coffee chats, game-playing, story-telling, and more, to build strong relationships.

If you’re entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you!

The Opportunity

We’re hiring an experienced Solutions Engineer to join our growing team. This role is a great fit for someone who loves building, problem-solving, and working directly with customers to make their operations shine.

You’ll deliver interactive product demos, run live-building sessions, and design POCs/MVPs that clearly show how Process Street can solve complex operational problems. You’ll act as both a technical expert and a creative architect—bringing together process thinking, automation tools, and platform knowledge to deliver powerful customer-facing solutions. By deeply understanding customer needs and building solutions you’ll show what’s possible—and how easy it is—with Process Street.

What You'll Do

• Design and build POCs and MVPs to demo the power of our product during the sales cycle.
• Lead live-building demo sessions to show customers value using their actual use cases.
• Deliver dynamic product demos that are tailored, technical, and outcome-driven.
• Run technical discovery calls to uncover customer needs and automation opportunities.
• Gather and translate business requirements into scalable no-code workflow designs.
• Build integrations using Zapier, Power Automate, and API/webhooks to connect with other tools in the customer's stack.
• Be a technical advisor and trusted partner to Sales, Customer Success, and customers during pre-sales engagements.
• Give feedback to our Product and Engineering teams to help shape our roadmap.

What You'll Bring

• 4+ years in a senior technical customer-facing role (e.g. Solutions Engineering, Solutions Consulting, Solutions Architect, Pre-sales)
• Strong experience with gathering requirements, designing solutions, and live building during sessions.
• Proven experience with automation tools (Zapier, Power Automate, Make, etc.) and a solid grasp of SaaS platforms.
• Working knowledge of APIs, webhooks, and how modern cloud tools connect.
• Strong problem-solving mindset—you love untangling messy processes and architecting elegant solutions.
• Excellent communication skills, especially in live, unscripted environments with both technical and non-technical audiences.
• Comfortable working autonomously in a fast-paced, remote-first environment.

About You

You’re entrepreneurial, independent, and love delivering impact. You’re energized by live collaboration, but also comfortable owning big projects with lots of ambiguity. You love working directly with customers and using tools creatively to bring their visions to life.

If you're looking to combine technical depth, product storytelling, and a builder’s mindset into one role—you just found it.

Our Benefits

• Unlimited PTO policy – Most take 3-4 weeks, plus their major holidays, AND a company-wide week off in December.
• Company offsite – We get together as a whole company to celebrate company milestones as well as encourage and sponsor small group meetups so that you can meet your teammates face-to-face around the world.
• Social time – We know human connections are what make teams strong. We regularly do coffee chats, game-playing, story-telling, house tours (only if you're comfortable), and more to build connections.
• Equity for all full-time roles.
• A chance to shape how companies around the world run through the future of no-code automation.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Research tells us that applicants who are female, non-binary, or people of color are less likely to apply to a role if they feel they don’t meet every qualification. If you feel you meet most of the qualifications, regardless of how you identify, and this is a role that would make you excited to come into work every day, please apply! Process Street is a place where everyone can grow.

We are proud to be an equal-opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

* * Disclaimer: Due to recent recruitment scams, we want to clarify that our hiring process always begins with a live screening call. All official email communication will come from our domain (@process.st). If you receive messages from anyone claiming to represent Process Street but using a different email domain or requesting sensitive information upfront, please proceed with caution and report it to us at [email protected].