Sr. Software Engineer - Internal Operations (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Senior Software Engineer for Rula’s Internal Operations team. This team is responsible for Billing and Support workflows and works closely with internal stakeholders. As a member of this team you will be responsible for building and maintaining the platform and features across these domains. For the Billing side - automating and streamlining billing processes for patients, providers and insurance. For the Support side - building features in the internal Ops Tool to allow support agents to assist our clients.

We, as a team, are focused on doing things well and building reliable, scalable solutions. We focus heavily on communication, and working as a team to solve problems.

Required Qualifications

• 4+ years of Backend experience building modern database-backed (sql/no-sql) web applications.

• Collaborative working style and bias to helping others in the team grow.

• Experience working on cross-functional teams.

• Experience driving all phases of the development lifecycle: planning, technical specing, execution, and measuring success.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 4+ years of experience with our stack: Typescript, React, Node, Ruby, Python, Kafka.

• Fullstack experience building modern database-backed web applications.

• Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.).

• Strong sense of ownership and track record of delivering projects.

• High personal awareness and growth mindset.

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment (US-based only):Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.