Cribl
Staff Deal Desk Analyst
Job Summary
The Senior Deal Desk Manager is responsible for overseeing deal strategy, order validation, and contract oversight to support the sales team. The role involves building efficient workflows, guiding deal structures, and ensuring data accuracy across sales tools. Candidates need extensive experience in deal desk or sales operations, strong organizational skills, and the ability to collaborate with cross-functional teams. The position offers opportunities to improve automation processes and manage revenue systems in a remote-first environment.
Required Skills
Benefits
Job Description
Cribl does differently.
What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You’ll Love This Role
The Staff Deal Desk Analyst will be a strategic advisor to Sales and the business on all aspects of deal strategy, particularly with regard to pricing, discounting and compliance oversight to ensure deals abide by our bookings and revenue framework. The role ensures each deal is confirmed and validated after execution in a timely fashion and/or escalated as necessary. This role reports to the Director, Deal Desk.
As An Active Member Of Our Team, You Will…
- Work cross-functionally to maintain a best in class deal workflow, considerate of our partners, customers and business complexity
- Guide deal structure and strategy to sales team; identify and recommend changes related to deal structures in response to observed behavior in the field to Director, Deal Desk
- Manage deal flow process and ensure smooth handoffs to finance, legal, and product teams
- Function as point of contact and subject matter expert for sales on pricing and licensing to provide deal structuring and quoting support to our global sales teams
- Ensure data quality with closed opportunities, order forms, quotes, contracts and subscriptions in sales tools and systems
- Support our contract data flow and organization from quoting to cash collection and reporting
- Support our Go-To-Market teams on best practice deal management & contract structuring. Monitor deals through the sales cycle & our approval process in collaboration with Sales, Field Operations and Finance functions.
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
If You’ve Got It - We Want It
- Extensive experience in deal desk, order management, sales enablement or equivalent deal desk sales operations roles
- Ability to work effectively in a team environment with diverse cross-functional stakeholders and drive consensus to meet deadlines
- Ability to analyze, model and recommend the best course of action for complex pricing, negotiations, and business situations
- Ability to manage the opportunity with new customers that require a combination of contracts that can include an order form, SSA and SOW to be executed
- Strong organizational and execution skills with the ability to manage competing priorities
- Strong analytical skills, mathematical proficiency, strong math background, numeracy, or mathematically inclined to manage complicated deal structures ensuring correct Annual Recurring Revenue calculations
- Well-organized, strong communication skills and ability to manage and influence internal customers and partners with high motivation for continuous improvement and ability to drive impact
- Experience using revenue systems forecasting (Clari), CRM (Salesforce) and Configure, Price, Quote (Salesforce-CPQ)
- Ability to prioritize and multitask as well as excitement to roll up your sleeves and contribute to all parts of the Cribl’s operations. We are a lean team and wear many hats!
Bonus Points
- Knowledgeable about product development at enterprise tech companies
- Geographically located in the Eastern Time Zone of the United States
- Passionate about diversity, equity, and inclusion
Salary Range ($101,500 - $158,600)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Cribl
Cribl is built for IT and Security data and provides a unified data management platform for exploring, collecting, processing, and accessing that data at scale.
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